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  • #987658

    hi,
    I’m having issues with the Image size drop-down box in the Attachment Display Settings. My only option is full size. (before I could choose medium, small, thumbnail, etc)
    I’ve tried following the advice of the other threads open with the same issue, however, their solutions are not working for me.
    I’ve already downloaded the simple image sizes plugin and added the following code:

    / New thumbnail size
    $avia_config[‘imgSize’][‘newthumbnail’] = array(‘width’=>200, ‘height’=>200);

    function avia_change_image_size_array($sizes) {
    global $avia_config;

    $avia_config[‘selectableImgSize’] = array(
    ‘square’ => __(‘Square’,’avia_framework’),
    ‘featured’ => __(‘Featured Thin’,’avia_framework’),
    ‘featured_large’ => __(‘Featured Large’,’avia_framework’),
    ‘portfolio’ => __(‘Portfolio’,’avia_framework’),
    ‘gallery’ => __(‘Gallery’,’avia_framework’),
    ‘entry_with_sidebar’ => __(‘Entry with Sidebar’,’avia_framework’),
    ‘entry_without_sidebar’ => __(‘Entry without Sidebar’,’avia_framework’),
    ‘extra_large’ => __(‘Fullscreen Sections/Sliders’,’avia_framework’),
    // New thumbnail size selection
    ‘new_thumbnail’ => __(‘New Thumbnail’,’avia_framework’),
    );

    $sizes = array_merge($sizes, $avia_config[‘selectableImgSize’]);

    return $sizes;
    }
    add_filter( ‘image_size_names_choose’, ‘avia_change_image_size_array’, 10, 1);

    Thanks so much for your help,

    #988207

    Hey Liz,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #992145

    Hi Victoria,
    Unfortunately, I don’t have permission to give you access. Is there any advice that you are able to give me without accessing the backend of our website?

    thanks so much for understanding,
    Liz

    #992297

    Hi,

    We can’t reproduce the issue on our installation. Are you using the Image element? Please try to regenerate the thumbnails.

    // https://wordpress.org/plugins/regenerate-thumbnails/

    Best regards,
    Ismael

    #992579

    hi Ismael,
    We have the Simple image sizes plugin and followed the instructions from this thread:
    https://kriesi.at/support/topic/adding-image-size-to-attachment-display-settings/

    ..unfortunately, it is still not working.
    thanks,
    Liz

    • This reply was modified 6 years, 3 months ago by Liz.
    #992729

    Hi,

    Thanks for the update.

    We have to access the site. Please post the login details in the private field.

    Best regards,
    Ismael

    #993012

    Hi Ismael,
    I’ve gotten permission to give you access to one of our smaller sites having the exact same problem. Details below

    thanks so much!

    #993188

    Hi,

    Thanks for the update. The site is not accessible though. It’s not loading on my end. Is that the correct URL?

    Best regards,
    Ismael

    #993379

    Typo. my bad.

    #993810

    Hi,

    The site is running on an old version of the theme, 4.2.3. Please upgrade to version 4.4.1 and then test the image dropdown again.

    Best regards,
    Ismael

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