Viewing 8 posts - 1 through 8 (of 8 total)
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  • June 19, 2019 at 1:43 pm #1111599
    3dvisuals_co_uk

    Hi,
    I don’t feel comfortable updating my Enfold website, I have tried in the past and failed, please can you do it for me, here are my log in details below.

    Thank you.

    June 20, 2019 at 8:48 am #1111845
    Rikard

    Hey Jez,

    Thanks for the login details, I’m not comfortable with updating your installation since you have old WordPress and PHP versions on your site. First off please update at least your PHP version to 7.1 or higher.

    Also, you are running a very old version of the theme, not 4.4.1. For that reason I would recommend that you update on a staging version of your site first in order to avoid any problems.

    Best regards,
    Rikard

    June 20, 2019 at 10:59 am #1111900
    3dvisuals_co_uk

    Hi,
    Following from your advice, I have just updated both the WordPress version, and the PHP version – both to the latest available, I’ve tested my site and it’s working fine.

    So could you now please update the Enfold theme – your support member Yigit (https://kriesi.at/support/profile/yigit/) did it for me very recently on another ‘identical’ website I have (that had old versions of PHP and WordPress) and that update worked fine.

    Yigit did it via FTP, which is something I’m not comfortable doing that way.

    If your update doesn’t work, I can always restore the site because my hosting company take daily backups.

    You have my permission to update it via the FTP method ! Please help me (or someone else from Support, as you have previously done this for me, no problem).

    Thank you.

    June 21, 2019 at 5:01 am #1112190
    Rikard

    Hi,

    Thanks for that, I’ve updated your site to 4.5.7 now. Please review it.

    Best regards,
    Rikard

    June 21, 2019 at 2:35 pm #1112343
    3dvisuals_co_uk

    Thanks Rikard, I really appreciate your help.

    I’ve just noticed that your update has created a slight issue with one of my pages that I’ve just noticed, and which also happens to the other website Yigit updated for me (both sites are identical).

    It’s a very slight error happening on just one page and which I’m convinced can easily be fixed (basically, on one page of mine, a couple of images aren’t being displayed, even though they are still there in the Advanced Layout Builder).

    Please can you tell me how I can activate the Advanced Layout Builder for Enfold version 4.4.1. ?

    The page I need to reference in *another* site, is still on 4.4.1. yet doesn’t have Advanced Layout Builder set (which is strange as the Advanced Layout Builder is the only way I can work with Enfold) so I cannot tell what’s going on.

    Many thanks.

    June 22, 2019 at 5:43 am #1112496
    Rikard

    Hi,

    Thanks for the update. If you want to disable the WordPress block editor then please add this to your functions.php file:

    // disable for posts
add_filter('use_block_editor_for_post', '__return_false', 10);

// disable for post types
add_filter('use_block_editor_for_post_type', '__return_false', 10);

    If you need help with the problem which you mentioned then please point it out here, or let’s continue in your other thread.

    Best regards,
    Rikard

    June 24, 2019 at 10:43 am #1112873
    3dvisuals_co_uk

    Many thanks Rikard, that worked a treat :)

    June 24, 2019 at 8:58 pm #1113006
    Basilis

    Hi,

    Glad we could help!

    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    Please bookmark Enfold Documentation for future reference.
    Thank you for using Enfold :)

    Best regards,
    Basilis

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Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Assistance required to update Enfold from 4.4.1 to 4.5.7 please’ is closed to new replies.