Ask the Help - Support | Kriesi.at - Premium WordPress Themes

Viewing 11 posts - 1 through 11 (of 11 total)

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August 17, 2020 at 9:15 am #1238425

Diomede
Guest

Hello
I would like to ask how can I get the activation key for the theme I bought within your organization

August 18, 2020 at 1:32 am #1238668

Jordan Shannon
Inactive Moderator

Hey Diomede,

Please refer to the following:

http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Jordan Shannon

August 18, 2020 at 1:44 am #1238671

Diomede
Guest

This reply has been marked as private.

August 18, 2020 at 1:46 am #1238672

Jordan Shannon
Inactive Moderator

Hi,

Yes you can add it into the private area. What’s the exact error?

Best regards,
Jordan Shannon

August 18, 2020 at 1:51 am #1238673

Diomede
Guest

This reply has been marked as private.

August 18, 2020 at 1:56 am #1238674

Diomede
Guest

This reply has been marked as private.

August 18, 2020 at 3:05 am #1238689

Jordan Shannon
Inactive Moderator

Hi,

Are you getting “demo version expired” warning?

Best regards,
Jordan Shannon

August 18, 2020 at 9:27 am #1238743

gordien
Participant

This reply has been marked as private.

August 18, 2020 at 11:01 pm #1238939

Jordan Shannon
Inactive Moderator

Hi,

Please provide admin info in the private area so we can log in and look into this issue further.

Best regards,
Jordan Shannon

August 23, 2020 at 8:22 am #1240049

gordien
Participant

This reply has been marked as private.

August 23, 2020 at 5:44 pm #1240163

Victoria
Inactive Moderator

Hi gordien,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria
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