Viewing 14 posts - 1 through 14 (of 14 total)
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  • June 8, 2018 at 7:55 pm #970170
    gdu2017

    Hello,
    I noticed the arrows in the image galleries are no longer to switch from one image to the next. I update the theme to 4.4.1 and even before that I noticed the arrows were gone. I hoped that after the newest enfold update and wordpress update this issue would be resolved. Anyone have any ideas what might be going on? ALSO, I noticed my theme’s menu bar color was switched from red to white.

    June 8, 2018 at 11:09 pm #970215
    Jordan Shannon

    Hey gdu2017,

    Please provide a link to the site/page in question so we can look into these issues further.

    Best regards,
    Jordan Shannon

    June 9, 2018 at 12:57 am #970236
    gdu2017

    Sure, here is the link to our site: Stain Grade Custom Wood Garage Doors

    When you go into the “Stained Wood Garage Doors” Section and then look at the individual galleries of the styles of doors, there used to be arrows to move you through each photo.

    June 10, 2018 at 5:42 am #970602
    Rikard

    Hi,

    Thanks for the link. Please send us a temporary admin login and login URL as well so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    June 12, 2018 at 9:28 pm #971867
    gdu2017

    Hello,
    Thank you! I’ve included the necessary info in the privacy section.

    June 13, 2018 at 9:11 am #972126
    Rikard

    Hi,

    Thanks for that, though I get a 404 error on the default WordPress login pages. Please post the login URL as well.

    Best regards,
    Rikard

    June 13, 2018 at 5:05 pm #972376
    gdu2017

    Gotcha, I have posted in the private section.

    June 14, 2018 at 9:05 am #972683
    Rikard

    Hi,

    Thanks for that, though the login details are not working. Please check and verify.

    Best regards,
    Rikard

    June 14, 2018 at 8:11 pm #972989
    gdu2017
    This reply has been marked as private.
    June 15, 2018 at 10:15 am #973206
    Victoria

    Hi gdu2017,

    Which version of php are you running? Can you please have Appearance > Editor enabled?

    Best regards,
    Victoria

    June 15, 2018 at 5:19 pm #973389
    gdu2017
    This reply has been marked as private.
    June 16, 2018 at 6:15 am #973519
    Jordan Shannon

    Hi,

    Please attempt to upgrade to PHP7 or as close as you are allowed to get.

    Best regards,
    Jordan Shannon

    June 19, 2018 at 10:37 pm #975024
    gdu2017

    Hello.
    My mistake, we are on version 7 of PHP.
    So what would be causing my color bar to change AND not being able to have arrows on the photo galleries?

    June 20, 2018 at 11:38 am #975217
    Victoria

    Hi gdu2017,

    Here is how to enable the Appearance > Editor, we need to check the customizations you have in the child theme.

    Enabling the WordPress Theme and Plugin Editor

    If you need further assistance please let us know.
    Best regards,
    Victoria

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