Viewing 4 posts - 1 through 4 (of 4 total)
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  • March 22, 2021 at 11:45 pm #1289735
    kfranck

    I apparently have a corrupted page (Index2) on my website, ysblade.com. I use the Advanced Layout Builder, but there seems to be bad code in the Index2 page, which is the home page for the website.

    Could you please look at Index2 page to see where the problem is located, and fix if possible.

    Also, it takes about 3-5 minutes to open any page. Could there be a corrupted database? Do I need to reload the Enfold theme to the site?

    I have left access to the site in the private content area.

    Thanks in advance.

    • This topic was modified 3 years, 8 months ago by kfranck.
    March 23, 2021 at 3:10 pm #1289893
    kfranck

    I updated Enfold to the latest version. When I tried to open the Index2 page, I received this error below.

    Can you help PLEASE.

    fatal error: Maximum execution time of 30 seconds exceeded in /home/esomethi/public_html/yoursource/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-helper.class.php on line 497
    There has been a critical error on this website. Please check your site admin email inbox for instructions.

    March 24, 2021 at 4:18 pm #1290155
    Nikko

    Hi kfranck,

    Thanks for giving us admin access.
    Can you give us FTP access? so we can investigate further.

    Best regards,
    Nikko

    March 24, 2021 at 4:26 pm #1290157
    kfranck

    Nikko:

    This problem has been resolved by the host company.

    You can close the post..
    Thanks,
    kfranck

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