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  • #1030688

    Hi there- I’ve purchased your theme many times for many sites and this is the first time I’m having problems. I have purchased and uploaded the theme to the site just like I normally do, but when I try to preview or activate the theme I get a “The page cannot be displayed because an internal server error has occurred.” I have increased the memory for the server to nominal limits but still get the error. I’ve disabled existing plug-ins, etc. I should have just built this website from scratch rather than trying to retrofit something to their wonky settings.

    Any help is much appreciated.

    #1030708

    Let me understand you correctly; this is an existing page that you wanted to put on Enfold, and this leads to the problems.
    Maybe there are custom entries in the htaccess file.

    #1031080

    Hi joneserooni,

    I’m not sure I understand the problem, could you try to explain a bit further please? Also, where can we see and reproduce the problem?

    Best regards,
    Rikard

    #1031161

    Does it happen even if you activate a WP Standard Theme like twentyseventeen ?

Viewing 4 posts - 1 through 4 (of 4 total)
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