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  • #1368613
    laura
    Guest

    Dear,
    I have bought ENFOLD theme in 2020 – my ID code is 4519990
    Unfortunately I have lost login and password I have purchased the theme with.
    In these days I have many problems with the theme as pages cannot be modified and I have verified that it depends on the theme. I hope it is only a matter of update, my version is 4.7.5
    Can you please reset my login and password or send my API code to update the theme?

    #1368619

    Hey laura,

    The theme is administered from Envato/Themeforest, so you would have to check there, or with their support, in order to reset your account. We cannot do that for you unfortunately.

    If you need to register your theme license, then please refer to this: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

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