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  • #1135498

    Ok guys, i received this message:

    ———-
    We’d like to let you know that an update to your item Enfold – Responsive Multi-Purpose Theme by Kriesi is now available in your Downloads page.
    Remember: you need to be logged in to download the update.

    ———–

    i logged but who i go to download i find 4 of the thems i bought (3 enfold and one X the them) as the Envato market place doesn’t specify which website each of them is dedicated to i tried the 4 of them into the “Enter a valid Envato private token” cell in my wordpress Enfold them update page .. .and for the 4 of the purchase code it says the same :

    ————————

    Last time we checked the token we were not able to connected to Envato:

    Purchases could not be accessed
    Username could not be accessed (needed for your information only)
    E-Mail could not be accessed (needed for your information only)

    Following errors occured:

    Purchases: Your private token is invalid.
    username Your private token is invalid.
    email Your private token is invalid.
    Purchases: A problem occured accessing your purchases. Unable to check for updates.

    ————————

    why any of the purchase code is working ? i have no single clue of what should be done

    #1135633

    Hey Hank,

    Sorry for the problem. Please refer to this on how to register your theme and how to generate a token: https://kriesi.at/documentation/enfold/theme-registration/

    The purchase code won’t work for updating anymore unfortunately.

    Best regards,
    Rikard

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