Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • April 25, 2017 at 10:05 pm #783137
    nerybbs

    Hi I recently (last week) generated an API key from envato market to update and get updates from enfold theme but after I entered the API key and updated the theme I could not use my wp dashboard and access my wp admin. need help thanks.

    April 26, 2017 at 8:07 am #783304
    John Torvik

    Hey nerybbs,

    I am not sure if I understood your question very well, may you explain it with other words, please?

    Best regards,
    John Torvik

    April 27, 2017 at 9:22 am #783889
    nerybbs

    Hi John Torvik I will explain it as it happened. I bought this enfold theme few months ago and did not activated the the API key for the update theme until last week. After I generated the API key and activated the theme for updates and did the theme update I started to have problems with my wordpress dashboard and then I could not access my wordpress admin login and still cant. So I want to know whats the problem I cant access my wp admin login and asking for you guys, theme developers, to help me fix this issue or how I can fix this. Thanks.

    April 29, 2017 at 5:29 pm #785038
    Victoria

    Hi nerybbs,

    Which php are you running? What does the error say? Do you have any logs?

    Best regards,
    Victoria

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.