Viewing 8 posts - 1 through 8 (of 8 total)
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  • #972824

    Hi,

    I tried to de the update for the enfold theme..
    when i go to the theme in wordpress I need to put in the API key and the theme will update when there is an new update.
    I went to my users info end went to settings to find my API key but it is not there.

    Can anybody help me out with this please?

    Thanks you

    miss blues ky

    #972837
    This reply has been marked as private.
    #972893

    Hi missbluesky,

    You might need to enable the following APIs:

    • Maps JavaScript API
    • Maps Static API

    If that doesn’t work, please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #972914
    This reply has been marked as private.
    #972917
    This reply has been marked as private.
    #972939

    Hi missbluesky,

    I apologize I’ve mistaken it with google api key instead of themeforest api key.
    Can you try to click on the link in private content, make sure you’re logged in first.
    It should show new update on Enfold.
    Make sure you have a backup first before doing this just in case.

    Best regards,
    Nikko

    #972955

    Thank you Nikko,

    It worked out!
    When i logged in my website i just had to klik update enfold en it worked…
    I do not know why it worked out well. I did not do anything with the api key?
    It was the old code that before did not worked.

    Alright problem solved for now :)

    Thanks a lot

    #973078

    Hi missbluesky,

    Glad that we could help :)
    Feel free to comeback if you need further assistance.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

Viewing 8 posts - 1 through 8 (of 8 total)
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