Viewing 7 posts - 1 through 7 (of 7 total)
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    Posts
  • August 19, 2016 at 10:56 am #674660
    soniavoice

    Dear Support
    I want to ask you to explain and solve the following issue:
    all animated elements are not working, shown and loaded on the Enfold desktop and mobile versions. For example the Headline rotator, Gallery Masonry, Animated Text, Testimonials and so on.
    My website is http://www.soniavoice.it

    Thanks

    August 22, 2016 at 8:04 am #675556
    Rikard

    Hi soniavoice,

    Sorry for the late reply, please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Thanks,
    Rikard

    August 23, 2016 at 9:05 am #676258
    soniavoice

    Hi Rikard,
    If it seems there is no problem you can try to realod page. Sometimes it happens, sometimes not.
    Thanks

    August 25, 2016 at 5:04 pm #677668
    soniavoice

    Please, I’m waiting for your answear. Thank you.

    August 25, 2016 at 6:10 pm #677699
    Basilis

    Hi!

    I could not locate the issue, well at least I could not see it happening.
    Can you please try disable the plugins and see if the issue is happening at all?

    Thanks a lot

    Regards,
    Basilis

    September 13, 2016 at 11:03 am #685633
    soniavoice

    I solved the issue when I desabled CF7. It was still present in wordpress from last theme.

    Now I have updating Enfold to last version and I have another issue:
    My headline stays on 1 line only even if I select text static and rotator one on two lines.
    How can I solve this issue?

    September 15, 2016 at 4:54 am #686662
    Ismael

    Hey!

    Thank you for the info.

    We will ask Kriesi to check the thread. For now, please wrap the prepended and appended text inside their own container. Example:

    Prepended static text:

    <div class="prepended-rotator">Prepended Text</div>

    Appended static text:

    <div class="appended-rotator">Appended Text</div>

    Regards,
    Ismael

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