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  • #359494

    I have Enfold on a couple of sites, but on the one I have currently bought it for, the animated progress bars, the contact forms and other items have stopped working.

    I have started using another contact form plugin, but I want my effects and progress bars to work. I updated enfold and lost the whole site, so I restored to before, but that means the animations are still broken.

    I did some updates after posting here a few weeks ago

    Please can you help

    #359707

    Hi kaftanne!

    Please update Enfold to the latest version 3.0.4 – kriesi.at/documentation/enfold/updating-your-theme-files/

    Cheers!
    Yigit

    #360053
    This reply has been marked as private.
    #360382

    Hi!

    Your current version of Enfold is 3.0.1, latest version is 3.0.4. Download a fresh copy of Enfold and upload it via FTP.

    Best regards,
    Josue

    • This reply was modified 10 years, 7 months ago by Josue.
    #360414
    This reply has been marked as private.
    #360616

    Hey!

    I’m sorry but we won’t be able to help you unless you update the theme to the latest version. Enfold 3.0.1 have some issues with WP 4.0.1 which is fixed on Enfold 3.0.4. Hundreds or thousands of users reported this issue and updating to version 3.0.4 fixed it for them. If you don’t want to affect the current state of the website, please create a stage site with the latest version of the theme. Let us know if the issue is still happening there.

    Regards,
    Ismael

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