Viewing 14 posts - 1 through 14 (of 14 total)
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  • #633228

    Hi,

    I’ve just run some updates for the 1st time since 2014! Almost everything went smoothly, though when I log out, the slider and animations do not work on the home page in either the child or main theme (i’ve hard refreshed the page and opened on other machines). When logged in, everything looks great. I’ve dissabled all pluggins, and this has not helped. Maybe someone here can shed some light?

    Thanks!
    JT

    #633531

    Hi JonathanTaphouse,

    Please try to add this to the bottom of your functions.php file under Appearance–>Editor:

    function modify_jquery() {
    if (!is_admin()) {
    	wp_deregister_script('jquery');
    	wp_register_script('jquery', 'https://code.jquery.com/jquery-1.11.3.min.js');
    	wp_enqueue_script('jquery');
    }
    }
    add_action('init', 'modify_jquery');

    Regards,
    Rikard

    #633647

    Hi,
    This code is already there :(
    Do you have any other ideas?
    Thanks,
    JT

    #634178

    Hi,

    Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/. Try to keep all plugin disabled as well while you’re trying to find the problem.

    Regards,
    Rikard

    #634278

    Hi,
    I also have done this, but with no success, I can’t seem to find the problem at all :(
    JT

    #634587

    I still can’t get this to work. Can anyone give me some suggestions?

    #634965

    Hi,

    Did you disable all plugins? If not do we have permission to do so?

    Best regards,
    Rikard

    #634977

    Hi,

    We see this error when we are not logged in to the site:

    TypeError: links.not(...).addClass(...).magnificPopup is not a function
    

    Please post the FTP details here so that we can debug the issue. The FTP details above is incomplete. If possible, please update the theme every time a new patch is available.

    Best regards,
    Ismael

    #635067

    Hi,
    Yes, please do what ever you need to do – I need this working for my clients.
    Thanks!
    JT

    #635698

    Hi,

    Are you sure that’s the correct FTP details? What is the username? I tried to connect to it but I got an “Authentication failed” and “Critical Error” messages.

    Best regards,
    Ismael

    #635798

    The details work for me using FileZilla, see attached…

    #636569

    Hi,

    It’s the .htaccess file. We disabled it temporarily and it is working properly now, logged in or out. Try to toggle any settings of the cache plugin to regenerate the .htaccess file.

    Best regards,
    Ismael

    #637349

    You guys are fantastic!! thank you SO much :D

    #637861

    Hi,

    Glad we could help :-)

    Regards,
    Rikard

Viewing 14 posts - 1 through 14 (of 14 total)
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