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  • #1415426

    Hi guys,

    My animated numbers on the homepage where red. After doing some textual changes they turned grey. I don’t know how to change this.

    https://emanon.nl

    Can you guys help me out?

    • This topic was modified 1 year, 3 months ago by Emanon.
    #1415487

    Hi Emanon,

    Sure, please provide us with your login credentials by following these steps:

    1. Install and activate the “Temporary Login Without Password” plugin. You can find it here.
    2. Once activated, navigate to “Users > Temporary Logins” in the left-side menu.
    3. Click on “Create New” to generate a temporary login.
    4. Enter the email address for the account (you can use (Email address hidden if logged out) ) and select the highest possible role. Set the expiry date to around four days to ensure enough time for debugging.
    5. Click “Submit” to create the temporary account.
    6. In the private section, provide us with the URL that allows us to access the temporary login and assist you.

    Please note that once your issue is resolved, you can remove the plugin. Alternatively, if you prefer not to use the plugin, you can manually create an admin user and share the login credentials in the “private data” field.

    If you have any further questions or concerns, please let us know.

    Best regards,
    Nikko

    #1416746

    Hi Nikko,

    Thanks for your response. I was on vacation.

    The url is below.

    Greetings

    #1416755

    Hi,

    Thanks for that. The numbers are red on my end when logged in, but not when logged out. That would indicate a problem with caching. Please try to clear all caches, and try to toggle file compression and delete old css/js files settings on and off under Enfold->Performance as well. If you should still get the same results after that, then please try to turn off caching completely on the site.

    Best regards,
    Rikard

    #1416756

    Problem solved. Thanks.

    #1416765

    Hi,

    Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

    #1416842

    Can be closed. Thanks!

Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘Animated numbers’ is closed to new replies.