Viewing 8 posts - 1 through 8 (of 8 total)
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  • November 21, 2016 at 5:13 pm #714898
    danhefferan

    Hey Team,

    I can’t seem to get the animated countdown to show up on my build site, I’ve updated to the latest version, checked the cache, but still nothing.

    November 22, 2016 at 4:15 pm #715387
    Netzie

    Hi danhefferan
    what count down are you using? Script? Plugin?
    Can you share link and name / code?

    November 22, 2016 at 5:56 pm #715471
    danhefferan

    I’m using the animated countdown that’s found in the avia builder.

    November 22, 2016 at 10:03 pm #715617
    Nikko

    Hey!

    Can you try to re-update the Enfold theme via ftp, instructions can be found here: http://kriesi.at/archives/the-complete-guide-to-updating-enfold
    If it’s still not working can you give us ftp access? so we can check it further.

    Cheers!
    Nikko

    November 23, 2016 at 6:28 pm #716101
    danhefferan

    Sure, I originally uploaded via the wordpress backend, just tried FTP and it still isn’t showing, Let me gather FTP credentials for you.

    November 27, 2016 at 12:41 am #717322
    Nikko

    Hi,

    Sorry for the late response, had checked this yesterday but couldn’t find the issue, I just found out that the issue was the date which is:

    7/22/17

    which the animated counter couldn’t process, if you select on the calendar it would change the date into:

    07 / 22 / 2017

    Let us know if it’s all good :)

    Best regards,
    Nikko

    November 28, 2016 at 3:13 am #717538
    danhefferan

    Ah, that makes sense, thank you for your help :) Let the styling begin!

    Dan

    November 28, 2016 at 3:34 pm #717813
    Nikko

    Hi Dan,

    Glad we could help :)

    Best regards,
    Nikko

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Viewing 8 posts - 1 through 8 (of 8 total)
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