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  • September 12, 2016 at 3:01 pm #685173
    paullindqvist

    Hi!

    i’m having issues with animated countdown now showing, there is just empty ?

    Any ideas what went wrong ?

    September 12, 2016 at 3:06 pm #685177
    Yigit

    Hi Paul!

    We have fixed the issue and will include in Enfold update which should be released later today.

    For a temporary workaround, you can insert the date manually as following
    12/30/2016
    or
    30/12/2016

    Regards,
    Yigit

    December 6, 2016 at 2:49 am #720784
    vincefowler

    Hi Yigit – I’ve been having the same problems. The latest Enfold update did not fix the issue.

    However, manually entering the date – 01/27/2016 – that did work. So thank you.

    Is there a solution that you’re aware of – code to overwrite, or something like that – which I can do on my end?

    I have purchased the enfold license 5 times, my wife has purchased it 2 time. We have this problem on all sites.

    December 6, 2016 at 3:40 am #720795
    Yigit

    Hi,


    @vincefowler     You are currently using an older version of the theme. Please update Enfold to the latest version 3.8.1 – kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Yigit

    December 6, 2016 at 6:48 pm #721171
    vincefowler

    Hello Yigit.

    Thank you. I didn’t realise my TMD site was out of date. I updated the theme and the animated countdown is working. Thank you.

    Your customer support continues to impress me. Keep up the great work.

    Vince

    December 7, 2016 at 7:09 am #721379
    Rikard

    Hi Vince,

    Great, glad we could help and thanks for the kind words :-)

    Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Animated Countdown stopped working’ is closed to new replies.