Viewing 3 posts - 1 through 3 (of 3 total)
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  • April 25, 2020 at 1:37 am #1207013
    SRFitpurchasing

    I had issues within my website only on mobile. When I try to choose the options from a variable product within Desktop everything works fine but with the same product when I try to choose the option within the Mobile it only provide me this (https://prnt.sc/s5itzk). I tried disabling all the plugin nothing works. When I change the theme everything starts to work normally on mobile. Can you please help me fix this issue, this is my mobile website link (https://staging.srf-books.org/product/guided-meditation-for-christmastime/)

    May 1, 2020 at 11:27 am #1208803
    Yigit

    Hey,

    Sorry for the late reply!

    I wanted to check your website on my iphone however I got “server could not be found” error on both Chrome and Safari. I will ask my teammates to check your website on Android :)

    Best regards,
    Yigit

    May 1, 2020 at 12:34 pm #1208822
    Mike

    Hi,
    Thanks for the link, but on Android the options are showing for me, please see the screenshot in Private Content area.
    This could be a cache issue, have you tried clearing your browser cache on your device?

    Best regards,
    Mike

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