Viewing 18 posts - 1 through 18 (of 18 total)
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  • #864886

    Hi gang,

    Hey, I’m trying to assess why I can’t call to an anchor tag below a certain point on this page:
    http://www.bjff.org/guests

    Example:
    http://www.bjff.org/guests/#joel

    Just lands on ‘lisa’…

    Any insights appreciated…

    #865517

    Hey J.C.,

    Could you explain your question better?

    Best regards,
    John Torvik

    #865789

    Hi John,

    Sure, I’ve gone in and created anchor tags for each text block of the guest names on this page:
    http://www.bjff.org/guests

    We want to be able to use a link w/an anchor to bring the visitor clicking on the link directly to their text block on that page.

    This is the problem we’re trying to solve…we had a solution, but now the code blocks w/the div tags and name values isn’t working in a consistent manner…does that make sense? Seems to work for every anchor above the block for Lisa Fishbayn Joffe, (although I just tried it again and it didn’t work for #sharon) — and so I’m not sure why…

    Many thanks for your help.

    J.C.

    #866546

    Hi,

    What is the “ara” tag? It wraps the anchor name.

    
    <div class="avia_codeblock " itemprop="text"><ara>
    <div id="joel"></div>
    </ara></div>
    

    Best regards,x
    Ismael

    #866802

    You know, I’m not sure, I’m using the Code Block advanced layout editor item to create this tag…see the linked image.

    Code Block grab…

    #866964

    Hi,

    It’s probably added by a plugin. Please post the login details in the private field so that we can check it.

    Best regards,
    Ismael

    #867199

    Login info in the private area…

    #867946

    Hi,

    The “ara” tag is in the Code Wrapper Element field of the code blocks. Please remove it.

    Best regards,
    Ismael

    #868712

    I’m not seeing this ‘ara’ tag in the code block area…we didn’t add it in code…where would I remove it from?

    Tx!

    #869116

    Hi,

    Please edit the code block, look for the “Code Wrapper Element” field. I already removed the one on joel’s code block. Just remove the rest.

    Best regards,
    Ismael

    #869756

    Hi Ismael,
    There is an “Ara” block we want to have a link to at the very end of the list of guests.
    We want a tag for each guest in each of the code blocks.
    There are unique names for each block.
    And currently, the anchor tags fail to call to any tag, like “ara” below the one for Lisa Fishbayn Joffe…
    This is what we’re trying to fix…
    I have checked all of the code blocks, and none of their syntax is wrong, these anchors used to work and now they don’t…and nothing has changed on our end.

    Tx for your continued efforts to help us.
    J.C.

    #869960

    Hi,

    That tag is preventing the anchor from working properly. The “joel” anchor works better after removing the “ara” tag. Please move the anchor outside the “ara” tag.

    Best regards,
    Ismael

    #869967

    Hi Ismael,
    Forgive me, I’m using the Advanced Layout Editor to drag and drop the code blocks…I don’t see a way to access the code directly from that interface, could you walk me through how I find the ara tag to delete?
    Many thanks,
    J.C.

    #870352

    Hi,

    I just realized that “ara” is a name. I’m not sure why they use each person’s “name” as the “Code Wrapper Element” element value. Please delete those. Edit the code block above each person then look for the “Code Wrapper Element” field.

    Screenshot: https://imgur.com/a/q9NsI

    Best regards,
    Ismael

    #870885

    Hi Ismael,
    We’re using the name as the anchor.
    Again, the idea here is to create a specific anchor tag for each of the text blocks — allowing for us to create a URL that brings the visitor directly to that guests block on the page.
    We use these in emails for a better user experience…
    The code block anchors by name and text blocks combo had been working fine…and if you try any of the names above Lisa’s, you’ll see they work…this was actually a methodology recommended via this forum…
    And so what I’m trying to understand is why none of the anchor tags below the block with Lisa’s name aren’t responding to the anchor call…
    Does that all make sense?
    We’re not front or back end developers, we’re looking for a GUI based solution for anchor tagging text like the one we had previously deployed in Enfold…
    Let me know if you need more information about this use case and thanks for all your help so far…

    #871956

    Hi,

    Yes, I know that you need to use the name as anchors but you don’t need to use the name as the value of the “Code Wrapper Element”. Please remove those values as described in the screenshot. The html in the “Code Block Content” is enough.

    Best regards,
    Ismael

    #872208

    Thanks, Ismael,
    I’ve gone in and done as you’ve recommended. Unfortunately, I’m seeing the same behavior.

    Let me know what you think?
    Cheers,
    J.C.

    #873492

    Hi,

    Thank you for the update. It turned out to be a css issue. Please add this code in the Quick CSS field.

    .av_promobox {
        float: none;
    }
    

    Remove browser cache or hard refresh before checking the page.

    Best regards,
    Ismael

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