Viewing 22 posts - 1 through 22 (of 22 total)
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  • #924841

    Hi I can’t seem to make the custom grid id work

    #925065

    Hey Epic,
    Sorry I was unable to login, please check password.
    But I do see you have the class “get-sugared” but in order for anchors to work you need to add a ID.
    currently the url in the Private Content area will work for you

    Best regards,
    Mike

    • This reply was modified 6 years, 9 months ago by Mike. Reason: move url to Private Content area
    #925080

    Just logged in should work…

    Will check the anchor link now.

    Thanks Mike…

    Ps the other question I had is pretty much the burning the one.

    #925093

    Hi There,

    I have managed to apply the link however can you walk me through the steps on making sure the URL is clean and have the custom tag…

    #925094

    Extra notes below….

    #925231

    Hi,
    Sorry, I moved the url to the Private Content area.

    Best regards,
    Mike

    #925240

    Hi,
    I was able to login and examined the sliders on the homepage, as this is what I think you are refering to.
    I also believe that you are referring to the slide on mobile, and how it looks cut off because the text in the image.
    For your mobile slider can you resize that one image so it is more square and the overlay is positioned how you would like to see it? For mobile it shows as 425×409

    Best regards,
    Mike

    #925246

    Hi Mike

    Thanks for that. Yes that’s correct … Re the text and button on the slider.

    I am not sure I follow you above… Can you point me to where I can change the mobile slider?

    I don’t want to keep doing this for every page it works fine for the homepage… What’s the easy option?

    Just the other pages are not like the home page I think I chose the right dimensions for the slider 1500 x 630?

    Also what about the portfolio items I left a comment in another thread yet to be answered.

    Cheers Epic

    #925260

    Hi,
    Sorry again, I removed it the name of the slide :)
    Ok, so the slider on the homepage is correct, and the portfolio page slider is not?
    My comment above was assuming the homepage slider was the issue.
    Please see screenshots in Private Content area.
    The difference is they are using different sliders, the homepage is using the full screen slider, and the portfolio is using the full width slider.
    They handle the images differently. Perhaps the easiest option would be to use the same slider on all the pages.

    Best regards,
    Mike

    #925284

    Hey Mike, Yep you are correct … Totally didn’t think about that!

    I tried the full width initially and got issues with padding at the top. I’ll give it a go again later.

    Okay, the other question is for the portfolio items they don’t link together on the pages as they did before.
    I asked this question on my 1st thread about updating the custom buttons. Can you let me know what the issue is and how they can come back…? Its normally attached to the sides of the window showing the next item…

    I can’t see the breadcrumbs or titles on the desktop only the device. However, don’t want too many gaps at the top on mobile view. I find the layout of my text and sliders a bit cluttered on the mobile… Let me know if this is okay from a design point of view.

    I would like the menu to be clearer to the user highlighting the portfolio item they are active on. Under the treatments menu. Hope that makes sense?

    #925293

    This page I’m finding hard…
    I can’t position the button… and had to disable the captions on mobile not ideal

    #925295

    Hi Again,

    I have tried to change to the full slider on the page pasted below.

    However, can see that whom ever helped me before, created a slider for desktop and mobile.

    When I saved the mobile version in templates and added it to this page I can see that a custom tag was applied I can’t seem the appearance of the sliders to work how the demo theme displays.
    I’ve changed the image using size 1500 x 630 which is what I was told before however the call to action button is still too big no idea how to change it…

    That’s it for now other than my other questions from previous thread and above.

    I will check in tomorrow.

    Would appreciate if you sort the other issues and guide me on how to fix.

    Thanks

    #925296

    Hi,
    OK I see your other post and will have to study this issue closer, but we will address this on that thread.
    I see you have two more questions, but please lets work on one at a time.
    So for the breadcrumbs, I see at Enfold Theme Options > Header > Header Title and Breadcrumbs you have the setting set to “disply title only”
    Please point to a page that is not showing the breadcrumbs so we can see if you have enabled it in the page layout settings.
    Also while we are helping can you please disable your Autoptimize and any other minify or caching plugin, as this often makes changes harder to take effect.

    Best regards,
    Mike

    #925297

    Oh and you didn’t say how to change the anchor name so it doesn’t so “after- submenu’

    #925298

    Ah so that’s what it is I noticed that when I update I don’t see the changes on Chrome browser

    No idea who added that must have been someone I hired from Fiverr.

    #925303

    Commented with links below for ease of reference.

    #927002

    Hi,

    Can NOT see title or bread on these pages:

    The title and breadcrumb are disabled by default if the header is set to be hidden on load or transparent. Currently, the pages are using the 5th option of the Layout > Header visibility and transparency settings.

    Best regards,
    Ismael

    #930745

    can the question re the url links get an answer ?

    also can see there is an update I am scared to update incase site does wrong as always

    #931745

    Hi,

    Are you referring to the “get-sugared” anchor? The current anchor id is “#after_submenu_2”. That is a generic id because you didn’t apply a Section ID to the color section. Please edit the color section then look for the Section ID field. In the field, use “get-sugared”. You can then change the button url to “#get-sugared”.

    Best regards,
    Ismael

    #932009

    I have tried this….

    #932011

    Okay works now I was using custom css field not a colour section.

    This can be closed now…

    #932373

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    and the video tutorials here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

Viewing 22 posts - 1 through 22 (of 22 total)
  • The topic ‘Anchoring’ is closed to new replies.