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  • #345216
    Anonymous

    Hello,

    In Enfold 3.0.2 you enabled the developer section for grid rows. It doesn’t seem to work for me.
    Am I doing something wrong here, or is there a problem with the Child Theme?

    Also, if you scroll down to the section “WICHTIGE DATEN” – when I (re)load the page, sometimes the animated numbers are working, sometimes not, the second one doesn’t seem to work at all?

    Thanks in advance!

    #345230

    Hi alwo!

    ” you enabled the developer section for grid rows”
    Not sure what the error seems to be. Could you please mock up a screen shot of the issue. It will help us better troubleshoot the issue.

    With regards to the animated counter, please try the following to see if it helps.

    1. Disable all third-party plugins to see if the issue gets fixed. 90% of the time, issues are caused by conflicting code from third party plugins. Disabling these plugins one by one and checking if this helps sort the issue helps pin-point the exact source of the issue.

    2. Has this started occurring after a theme, plugin or wordpress update? Restoring a backup version of your site might help in such a case.

    3. Switch to the default wordpress theme to see if it works. Switch back to Enfold to see if it fixes the issue.

    If disabling any third party plugins does not help, please forward us administrative credentials(WordPress and FTP) to your site for us to have a closer look.

    Please check the “Set as private reply (Only you and moderators will see the content of this post)” option before posting any sensitive information.

    Regards,
    Arvish

    #345783
    Anonymous
    This reply has been marked as private.
    #346876

    Hey!

    For the icons use this in your Quick CSS:

    #top .iconbox.av-no-box .iconbox_icon {
    padding: 18px;
    }
    

    For the other issues, please forward us admin access. Post it here as a private reply.

    Best regards,
    Andy

    • This reply was modified 10 years ago by Andy.
    #346900
    Anonymous
    This reply has been marked as private.
    #347035
    Anonymous

    But what happened to the icons in the first place, why do they suddenly look that different. Also the css you posted keeps the oval shape, it is not yet a proper circle.
    But thanks!

    #348050

    Hey!

    Thank you for the update.

    Please replace the suggested code with this to fix the iconbox:

    #top .iconbox.av-no-box .iconbox_icon {
    padding: 0;
    display: block;
    }

    Which of the grid cells is supposed to have an id? Did you add any modifications on the child theme? I would like to check it but Appearance > Editor panel is disabled.

    Cheers!
    Ismael

    #348690
    Anonymous

    Thanks for the help, finally I have my icons back!

    I moved the site to cardioworld.de – for some reason the anchor links are working now, so that’s fixed. The only remaining problems are as follows:
    1.) the counter (http://cardioworld.de/#wichtigedaten) does not work when I put in decimals
    2.) can I control the headings of the icon boxes so that they are not cut off on smaller devices (e.g. iPad), because there are a few very long words which are cut off
    3.) how do I get the video of the slider on the homepage to work on the iPad and iPhone etc.? (I have to a version on the server and also one on vimeo, so whatever works best?)
    4.) is there a way to change the font colour of a fullwidth button while hovering?

    admin username is: webmaster.extern
    password: Xdy-PWY-wUR-9E6

    #349276

    Hey!

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    1.) Can you please create a test page with the animated numbers element and decimal numbers?

    2.) Use css media queries to adjust the font size of the icon box title. You can use this selector:

    .iconbox .iconbox_content .iconbox_content_title
    

    3.) I’m sorry but videos are disabled on mobile devices due to incompatibility issues. You can try to use the layer slider.

    4.) Try this on Quick CSS:

    .main_color .avia-color-theme-color-subtle {
    background-color: #fcfcfc;
    color: #666666;
    }

    Best regards,
    Ismael

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