Viewing 9 posts - 1 through 9 (of 9 total)
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    Posts
  • April 21, 2019 at 1:03 pm #1093034
    Dario

    Hi,
    I notice that now GTmetrix doesn’t process anymore the websites made with Enfold.
    Please, let me know how fix this issue.
    Analysis Error
    The page returned an error: 404 Not Found
    Please check that the URL was entered correctly and try again.
    Many thanks in advance!

    April 21, 2019 at 1:58 pm #1093039
    michaelH

    Hi Dario

    My test with an Enfold based website works perfectly.
    I guess it’s a problem directly in your website configuration or on the hoster’s server.

    Btw I prefer to use webpagetest to find performance issues – it’s contains a lot more detail than GTmetrix.

    Cheers
    Michael

    April 22, 2019 at 6:44 am #1093254
    Rikard

    Hi Dario,

    Did you select the front page as your custom 404 error page in the theme options? If so then please try to select a different one.

    Best regards,
    Rikard

    April 22, 2019 at 3:22 pm #1093345
    Dario

    Hi Rikard,
    the issue is still on, even if I change the redirection to another page or if I desactive this feature.
    In addition I tried Google PageSpeed at: https://developers.google.com/speed/pagespeed/insights/
    Same error.
    Before to contact you once again, I talked to the server technicians and they told me that it’s related with Enfold.
    Any hints?
    Thanks!

    April 22, 2019 at 3:23 pm #1093346
    Dario

    Hi Michael,
    I tried the webpagetest.org as well… same issue!
    First View
    (Test Error: 404 Navigation error)
    (Error: 404)

    April 23, 2019 at 7:55 am #1093544
    Rikard

    Hi,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    April 23, 2019 at 7:39 pm #1093732
    Dario

    Hi Rikard,
    below the info requested.

    Once again, I have checked the website at:

    GTmetrix: https://gtmetrix.com/
    ERROR: Analysis Error – The page returned an error: 404 Not Found

    Google PageSpeed: https://developers.google.com/speed/pagespeed/insights/
    ERROR: Lighthouse returned error: ERRORED_DOCUMENT_REQUEST.

    WebPageTest: https://www.webpagetest.org/
    ERROR: Test Error: 404 Navigation error – Error: 404

    Please, any help is welcome because the issue is causing untrustness with my client!

    Thanks,
    – Dario

    • This reply was modified 5 years, 6 months ago by Basilis.
    April 25, 2019 at 5:02 pm #1094452
    Dario

    Any news regarding this issue?

    April 26, 2019 at 4:55 pm #1094772
    Basilis

    Hi,

    I have removed your information from public – please change them and give us access again.

    Best regards,
    Basilis

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