Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #1027871

    We have version 4.4.1 installed. Updating to 4.5.
    Get the error message: An error occurred while updating Enfold: Download failed. A valid URL was not provided.

    #1028379

    Hey Michael,

    Sorry for the problem. The update to 4.5 has to be done manually unfortunately, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

    Best regards,
    Rikard

    #1031510

    Hi Rikard,
    Thanks for your reply. I downloaded the theme from Themeforest. After reading through the thread you linked to it looked like I could just install as normal through the ‘upload a zip file’ method. But when I tried that I got an error message:

    Unpacking the package…
    Installing the theme…
    Destination folder already exists. /home/santacru/public_html/wp-content/themes/enfold/
    Theme installation failed.

    So… what do I have to do to get this to work? If I have to upload all of the files manually and overwrite what is there, then I have a question… has there been a change to the comments.php file since version 4.4.1?

    #1031924

    Hi,

    Sorry again for the problem. If you want to upload the theme zip file then you need to use a plugin like this: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/.

    I don’t think comments.php has been changed, but if you have made changes to that then please include it in your child theme. That is the purpose of having the child theme, so that the templates in there will override the parent.

    If you need help updating then please include FTP login details as well, and verify that you have backups of the site in case something should go wrong.

    Best regards,
    Rikard

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.