An error occurred while updating Enfold: Download failed. - Support

Tagged: enfold, error, update

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May 10, 2016 at 1:39 pm #629893
teup010
Participant
Dear reader,

my first time on this forum, simply because I never had problems. Now while updating to version 3.5.4 I get an error.
I have a few more accounts for Enfold and all the updates went well. But with this site the update is giving some problems.

I hope someone from Support knows what is happening and can help me.

Kind regards,

Gerard

This is the error:
The update process is starting. This process may take a while on some hosts, so please be patient.

Enabling Maintenance mode…

Updating Theme Enfold (1/1)
Downloading update from https://s3.amazonaws.com/marketplace-downloads.envato.com/files/184010637/enfold.zip?AWSAccessKeyId=AKIAJYG5ROGJ6X7Z3M6Q&Expires=1462879774&Signature=ECBnU2N0KCXBLZrwzqKz4T912ok%3D&response-content-disposition=attachment%3B+filename%3Dthemeforest-4519990-enfold-responsive-multipurpose-theme-wordpress-theme.zip…

Warning: unlink(c:\domains\_SERVICES\PHP-sessiondata\uploaddata\double-delicious.nl\www/enfold.zipAW ….. [function.unlink]: No such file or directory in C:\domains\double-delicious.nl\wwwroot\wp-admin\includes\file.php on line 493

An error occurred while updating Enfold: Download failed. Could not open handle for fopen() to file name…..
Disabling Maintenance mode…

All updates have been completed.
- This topic was modified 9 years, 5 months ago by teup010.
May 10, 2016 at 2:30 pm #629930

Yigit
Keymaster

Hi teup010!

Please try updating the theme manually via FTP – http://kriesi.at/documentation/enfold/updating-your-theme-files/

Cheers!
Yigit

May 10, 2016 at 3:41 pm #629990

teup010
Participant

Dear Yigit,

A manual update via FTP worked! That was the solution.
Thanx.

Greeting.
Gerard

May 10, 2016 at 3:48 pm #630003

Yigit
Keymaster

Hi!

You are welcome!
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Regards,
Yigit
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