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Hey guys,
Hoping this is a common issue and that you guys are aware and working on a solution…
I’m currently experiencing some strange issues when making basic updates to my site. For example, when I attempt to make changes to a Special Heading, I get the following error message:
“An error occurred
It seems you are no longer logged in. Please reload and try again.”I’ve contacted my developer, who has thoroughly investigated possible causes, but no luck yet. As a last resort, they have asked me to contact Kriesi for support.
Any help is greatly appreciated!!!
Here’s a response from my developer:
– Earlier in the week I made a copy of the site into a test environment.
– I have go through and disabled all plugins on the site except the litespeed cache plugin which is linked to the hosting.
– I was still getting the same error on the special headings.
– I then re-enabled all the plugins and disabled the litespeed plugin and it worked.
– I am going to log a ticket with our DC guys to see if they can work out the issue BUT could you update your ticket with kriesi to explain the above.
– I think its going to be something as simple as excluding a javascript file for ajax in the enfold theme to resolve this but have no idea.Hi,
We haven’t seen that in any of our test installations, and we haven’t had any reports from other users having the same problem. It’s very likely that something else is causing this problem on your installation.
Best regards,
RikardHi Richard,
Steve has shared his login details here so I can communicate directly with you on this issue.
It appears that LiteSpeed cache is causing issues with certain elements on the enfold theme from loading and opening.
Is this something you can assist with investigating?
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