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Viewing 11 posts - 1 through 11 (of 11 total)
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  • May 20, 2019 at 10:31 am #1102430
    kreativeseite

    Hi.

    With the new update to enfold 4.5.7 I got an error on my site. Here ist an example …
    Normal page: https://kreativeseite.com/2019/05/07/10-gute-gruende-fuer-einen-elba-urlaub/
    AMP page: https://kreativeseite.com/2019/05/07/10-gute-gruende-fuer-einen-elba-urlaub/amp

    With the following link you can see the screenshot … https://drive.google.com/file/d/1QRgkey_fABEyfeTQoZcBWDlVmus8pD4S/view?usp=sharing

    Best regards

    • This topic was modified 5 years, 6 months ago by kreativeseite.
    May 21, 2019 at 3:31 pm #1102875
    Victoria

    Hey kreativeseite,

    Which AMP plugin are you using?

    Best regards,
    Victoria

    May 21, 2019 at 5:24 pm #1102955
    kreativeseite

    hi victoria. it is “amp for wp”. https://de.wordpress.org/plugins/accelerated-mobile-pages/

    In the meantime I got the following information from the team of AMPforWP Plugin: “I have checked the issue and noticed that the issue is occurring due to the enfold theme, not from our plugin. I also tried to rollback “AMP FOR WP” to its previous version, but it’s showing the same message. So, I will recommend you to contact the theme provider team and ask them to fix the issue.”

    Can you please help me with it …

    Best regards

    • This reply was modified 5 years, 6 months ago by kreativeseite. Reason: I got feedback from the plugin
    May 22, 2019 at 10:11 pm #1103475
    kreativeseite

    Hi. In the meantime I deactivated the plugin, because I got lots of errors on my site. It would be grate, if you can help me with this problem. I would like to use the plugin again. Best regards.

    May 23, 2019 at 10:20 pm #1103802
    Basilis

    Hi,

    I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!

    Best regards,
    Basilis

    May 24, 2019 at 8:00 am #1103863
    kreativeseite

    Thanks for your reply. This is sad, because the plugin author says that the hat issue is occurring due to the enfold theme.

    May 28, 2019 at 6:12 am #1104694
    Rikard

    Hi,

    Thanks for the update. I can’t see the problem on your site anymore so I’m assuming that you deactivated the plugin? Did you try to disable WordPress debug on your installation? https://codex.wordpress.org/WP_DEBUG

    Best regards,
    Rikard

    May 28, 2019 at 8:23 am #1104734
    kreativeseite

    Hi Rikard.

    I tried to fix it with my webmaster, but it didn’t work. Also the plugin author of ampforwp said, that the issue is caused by the enfold theme. Beneath you can see the admin login. You could activate the ampforwp plugin to see the error.

    Best regards. Andreas

    May 31, 2019 at 8:06 pm #1105846
    Basilis

    Hi,

    Have you spoke with the team of ampforwp?
    They are doing really hard work to ensure compatibility with as many plugins as possible so they might be interested to have enfold work with their plugin! :)

    Best regards,
    Basilis

    May 31, 2019 at 8:52 pm #1105870
    kreativeseite

    Hi Basilis. I contacted the team of ampforwp. They sent me the following answer …

    Hi Andreas.
    I have checked the issue and noticed that the issue is occurring due to the enfold theme, not from our plugin. I also tried to rollback “AMP FOR WP” to its previous version, but it’s showing the same message. So, I will recommend you to contact the theme provider team and tell them to fix the issue.

    At the moment I don’t know what to do. :(
    Best regards Andreas

    June 5, 2019 at 8:25 pm #1107732
    Basilis

    Hi,

    Unfortunately as we do not offer support with the plugin, we also do not know what to do. The plugin compatibility is not something that we can offer right now.

    Best regards,
    Basilis

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