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Hi Guys,
This is my first enquiry so there might be an existing thread that I could not find.
I’m building a new website to replace 4 older websites with the guidance of two people working in the industry. I myself am a bit handy and a quick learner, but not a professional at all. The website is almost done and the past three days I have spent putting Alternative Text to all the images in the Media Library. So I went from the dashboard to media library in the main menu. Opened the image, filled in the box where is says “alternative text”, clicked next (to go to the next image) and so on. When I was done with the entire library, I checked a couple of random pictures to see if all was there and to see if I was really, finally, done. It was. All the “.” and capitals were in the right place.
Now two days later, I was just randomly in the media library to do something else and I noticed a picture without alt text. So I thought I missed one and filled it in. When I went to check on a couple others, I found out all the images were without alt text again. All the alt text is gone all of a sudden.
I went back and put it back at a couple of random pictures to see if it will still be there later, so some have text again now. But all were empty just about an hour ago.
Can someone please explain me what it is that happened or that I did wrong? Is there maybe a plugin that is intervering? It shouldn’t be intervering on the level of the media library right?
What is the best way to put alt text to images? I’d like to know before I start all over again.
Thanks in advance! I’m a bit nervous and obviously gutted about the time I spent. Hopefully my message comes across clear and neutral.
Hey pietervanzaanen,
Thank you for the inquiry.
Did you install any plugins or apply custom scripts after adding the alt text? It’s possible that a plugin or custom script caused the issue, as the theme does not include any function that would do this, nor would it make sense to create one. After adding the alt text again, consider creating a site backup or restore point. This will allow you to revert to a previous state if the issue occurs again.
Best regards,
IsmaelWhat do you mean by:
All the “.” and capitals were in the right place.
What did you enter to the alt input field f.e.?
Thanks Ismael for getting back. We are looking into what did what.
I finished all the alt text before the weekend and in the weekend we were trying to finish up the website before launch. They people working on the website might have put some coding in and also tweaked some plugins. I probably have to re-enter all of the alt text by hand again for all of my 700+ photo’s then.
Hi Guenni007,
I entered at one picture: “Young surfers carrying surfboards under their arms are entering the water with an instructor.”
Capitals: I read somewhere to make sure you start the Alt Text with a capital and also use them for names etc. Just as you would when officially writing.
“.”‘s: I mean interpunction. So to make sure to use comma’s and dot’s (or full stops as you would call them in English.Cheers!
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