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I’ve been working on this for about 6 hours now, and I’ve tried everything I could think of to fix it. I have the latest Enfold update from today but this problem was ocurring before that. First, my memory is set to 128 MB.
I cannot apply any formatting to any text in any content element (text, icon, special header, etc.). All text formatting (bold, header type, color, etc.) gets wiped out on the next save of any content element anywhere else on the page. I’ve tried saving in text or visual. Doesn’t matter. Saving a content element anywhere wipes out all text formatting.
This has to be a bug and I cannot see any workaround.
OK, it’s clear I’m not the only one running into this.
FYI: I tried saving a content element with another browser, Chrome, and sure enough, I could not replicate the problem. I don’t want to say this is the workaround. It’s needs a QA to look at it, but like I said, so far it appears to be working.
Hi!
What browser were you using previously (version too) ? do let us know, If you were getting errors on the console if you could take an screenshot that would help a lot.
Cheers!
DavidDavid,
Thank you for taking the time to respond. But the site is very much under construction, and a I have found a temporary workaround. Namely, Chrome. BTW, it’s IE9. That seems to be the offender.
Best,
FrankHi!
Glad it is working now.
Would you mind sharing the solution? On another note, please download the latest version 2.7 from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
Ismael
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