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  • October 4, 2022 at 6:42 pm #1367607
    cindybird52

    In Enfold Child Theme Options > Advanced Styling, all previous settings have disappeared, gone. I can no longer edit any existing items (H1, buttons, main menu links, etc.)

    I am using licensed ENFOLD version 5.1.2.
    I am using PHP 8
    I am using WordPress 6.0.2

    Thank you so much.

    October 4, 2022 at 7:39 pm #1367623
    Rikard

    Hey cindybird52,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    October 4, 2022 at 8:11 pm #1367626
    cindybird52
    This reply has been marked as private.
    October 5, 2022 at 9:46 am #1367652
    Rikard

    Hi,

    Thanks for that. The login token is not working unfortunately, please check and generate a new one, or post regular login details in private.

    Best regards,
    Rikard

    October 5, 2022 at 5:33 pm #1367700
    cindybird52
    This reply has been marked as private.
    October 5, 2022 at 8:16 pm #1367711
    Rikard

    Hi,

    Thanks for that. I tried changing a few settings, but it seems to be working as expected on my end. Could you let us know how to reproduce the problem you are seeing on your end please?

    We can’t recover any lost settings for you unfortunately, unless you have a theme settings backup file?

    Best regards,
    Rikard

    October 5, 2022 at 10:22 pm #1367716
    cindybird52

    I do see Advanced Styling, however all PAST settings/modifications are no longer present. I see only one setting that I recently added. I see many entries in General Styling, Quick CSS though.

    I suppose that I MAY have not used Advanced Styling for this site, but I certainly would have used it for Top Bar coloring, etc. This is strange. I manage 26 websites and this is the only one that has not retained information in Advanced Styling. BUT, as I say I MAY not have used it on this particular site.

    As far as I know I do not have a theme settings backup file, unfortunately. I think I am out of luck.

    Thank you so very much for your assistance.

    October 6, 2022 at 8:56 am #1367759
    Nikko

    Hi cindybird52,

    I’m glad that Rikard could help you :)
    Just let us know if you still need further assistance.

    Best regards,
    Nikko

    October 6, 2022 at 6:55 pm #1367853
    cindybird52

    I’m good. Thank you for all your help.

    October 6, 2022 at 7:00 pm #1367857
    Rikard

    Hi,

    Thanks for the update, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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