Viewing 7 posts - 1 through 7 (of 7 total)
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  • August 27, 2015 at 3:30 pm #494220
    wildmercury

    After updating today I find that not only does the Advanced Editor break the page (removes all content) but all the portfolio items disappear from the front end view of the page. Please help/advise asap!

    August 27, 2015 at 3:41 pm #494231
    Yigit

    Hi wildmercury!

    Can you please try de-activating all active plugins and check if that helps?

    Best regards,
    Yigit

    August 27, 2015 at 3:41 pm #494232
    wildmercury

    Yes, tried all the usual things – no help.

    FYI I’ve done a ftp re-install, upped the memory, dumped all plugins, gone to wp 2015 them and back again, etc etc – all screwy still.

    • This reply was modified 9 years, 2 months ago by wildmercury. Reason: provide additional info to support staff
    August 27, 2015 at 4:07 pm #494269
    wildmercury

    ok – quick update – I noticed that this thread: https://kriesi.at/support/topic/problem-with-advanced-layout-editor-2/ mentions switching to ff fixes the advanced layout editor issue – tried that – and that works. However, the portfolio issuue still remains, and now I notice that the layersliders are not working, and not the right size too.

    August 27, 2015 at 5:30 pm #494348
    wildmercury

    2nd update: managed to rebuild all the relevant pages whilst using firefox – now look ok – but the Chrome issue is still there. As the client is likely to use chrome to update their news items, etc – please can I ask you to make fixing the Chrome issue a priority?

    Also – as an NB with the upgrade – same as the last 2 iterations of the updates – all the widget areas got screwed around. content from one widget area was forced into another, and some content disappeared altogether – please can you look at stopping that before the next update?

    I’m afraid Enfold has dropped off my list of themes to use for clients. Your updates have been far too messy for far too long. :(

    August 28, 2015 at 9:27 am #494693
    Rikard

    Hi,

    I tried logging in but the details don’t work, could you check please?

    Regards,
    Rikard

    August 28, 2015 at 9:56 am #494706
    wildmercury

    Hi Rikard, I’ve already removed your access as I’ve fixed the issue by rebuilding the pages whilst using Firefox. Let me know when you’ve fixed the Chrome issue, and I’ll do the upgrade on the other site I use Enfold on, and give you access to that one.

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  • The topic ‘All portfolio items disappear after update, pages blank, advanced editor blank’ is closed to new replies.