Viewing 5 posts - 1 through 5 (of 5 total)
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  • May 13, 2021 at 5:56 pm #1300187
    scotthill89

    I am having a major issue with my site and Enfold. When I navigate to ( PAGES ) in the WordPress dashboard and click a page to view and edit the page, the page is completely gone. All I see i a blank white page and the Avia builder is not there.

    The site is still there at ( https://spectrumprojects.net ), but I cannot edit any pages.

    Please HELP ASAP!!!

    Thanks
    Scott

    May 13, 2021 at 6:22 pm #1300189
    scotthill89

    FYI…. after doing some more research this is ONLY happening in Firefox 88.0.1. I inspected the blank white page and see a message at the top saying ( div#editor.block.editor_container.hide-if-no-js ) Then I checked and javascript is active for the Firefox browser.

    Please see the link below to a screengrab of the errors I am seeing when trying to view and edit a page in WordPress in Firefox.

    https://spectrumprojects.net/wp-content/uploads/2021/05/JQMIGRATE-Migrate_errors.jpg

    I also completely reset the Firefox browser and it did not help.

    —-
    I can log in and see the page builder on Safari and Chrome.

    Please help,
    Scott

    • This reply was modified 3 years, 7 months ago by scotthill89.
    May 14, 2021 at 1:25 pm #1300320
    Yigit

    Hey Scott,

    I checked every page on your menu including sub and sub sub menu items and they all show correctly on my end on Firefox and there are no JS errors in console.

    Do you have any browser addons added to Firefox? If so, could you please try disabling them and check if that helps?

    Regards,
    Yigit

    May 14, 2021 at 10:11 pm #1300429
    scotthill89

    Hi Yigit,

    No I did not have any add-ons or plugins for Firefox.

    I finally got it working again though. For some reason I had to change the Editor under Enfold / Theme Options / Select Your Editor to (Use WP Classic Editor) for it to work again.

    Thanks for your help
    Scott

    May 14, 2021 at 10:41 pm #1300431
    Yigit

    Hi Scott,

    Glad you figured it out and thanks for sharing your solution!
    I thought an addon could have been causing some JS issues :)

    Let us know if you have any other questions and enjoy your weekend!

    Best regards,
    Yigit

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