Viewing 6 posts - 1 through 6 (of 6 total)
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  • September 23, 2019 at 10:08 pm #1141151
    abparenteau

    I logged into my site this afternoon and discovered that all text options that used to appear along the top band of the administrative side of the site, now run in rows stacked upon one another. I have to scroll and scroll to get to the content to make any edits.

    I toggled off the plug-ins but did not see a change in this presentation. Can someone look at this? It’s way beyond my ability to figure out.

    September 24, 2019 at 10:19 am #1141319
    Rikard

    Hey Brigitte,

    I can’t see anything like that on my end, did you try to clear your browser cache and restart it?

    Best regards,
    Rikard

    September 24, 2019 at 6:24 pm #1141509
    abparenteau

    Did you look on the backside? This is not appearing on the frontend, just the backend. And, yes, it is still happening.

    September 26, 2019 at 11:14 am #1142217
    Ismael

    Hi,

    Thank you for the update.

    We can’t find the issue in the dashboard. Are you referring to the theme options? It looks fine on our end. Please provide a screenshot of the issue using imgur or dropbox so that we can understand the issue better.

    Best regards,
    Ismael

    September 26, 2019 at 4:41 pm #1142377
    abparenteau

    All appears to be cleared now. I’m not certain what that was. It appeared in the system for several days. I cleared the cache and it resolved. It was very scary though. Really wish I understood what had happened in the first place, but all is well now.

    Thank you for checking back in! Sorry I didn’t note that it was fixed before. Life got busy.

    September 26, 2019 at 5:01 pm #1142407
    Victoria

    Hi abparenteau,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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