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Posts
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Hi
Please help me!
I’ve just created a new site which apart from the first section I created, i’m now unable to add any other elements such as columns or color sections as this is what is happening
1. I can add, say columns and then place media elements inside them
2. I then update the page and view the page
3. I amd able to view the changes fine for the first time, BUT when i try to make another small tweak or I try to add more items, all changes disappear and it goes back to only the first column I added and all the changes are deleted. In fact I started this page from one of the theme Demos (Landing Page Demo) and it automatically deleted everything apart from the top section.
4. I tried to clear the cache for the past day but this is not working
so as a result I’m unable to add any new columns that stay as they are getting deleted automatically – very strange and very frustrating as i have lost an entire day’s work.what is the permanent solution?
ThanksTHIS HAS NOW BEEN OPEN FOR 8 HOURS and i haven’t received any response from anyone yet other tickets that were opened 1 hour ago already have a response and a solution. Can someone attend to this please
Hey!
can u please let us know in which page that happens?
I can not see it on homepage, as I can see it functioning perfectly.Regards,
BasilisIt’s happening on the home front-page, the one that is /landing-page. If you try and add any other element , it will stay for only one view then if you refresh the page or decide to change something, it disappears.
Hey,
PLEASE TAKE A LOOK AT WHAT I MEAN and test it yourself.
https://www.dropbox.com/s/eg7xo5fucbczxgt/Slide1.jpg
https://dl.dropboxusercontent.com/u/6151672/Slide2.jpg
thanksBasilis,
Please follow these 5 steps and you’ll see what i mean. it’s a real problem….please solve this issue for me.
https://www.dropbox.com/s/eg7xo5fucbczxgt/Slide1.jpg
https://dl.dropboxusercontent.com/u/6151672/Slide2.jpg
ThanksHello,
It’s been 24 hours now and this issue has not been resolved. is someone looking into this ?
Its seriously derailed my progress to a time sensitive project
Please look into this as matter of urgency
I’ve provided you the exact path to follow to experience the issue I’m having so you can reproduce it and hopefully know what is causing this strange behavior
ThanksHey!
Sorry for the late reply. For future reference, please note that self posted threads usually get overlooked so if your case is urgent, we recommend you to kindly wait :)
That issue occurs usually when HTML tags are not opened and closed properly. I found two of your special heading tags missing closing Strong tag – http://i.imgur.com/JkkCYaP.png
I closed them. It should be working fine now. Please review your website :)Cheers!
Yigit
- The topic ‘All my changes are disappearing as soon as i try to view the changes, i can see’ is closed to new replies.