Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • March 28, 2017 at 3:41 pm #768215
    Pixel_Production

    Hi there,
    great theme. its the 5th licence we bought until today!! :)

    but i got a problem i can’t solve: i set up a site with the ajax gallery. on ipad: when i click on an image to open the project and click on one of the images of the project the image appears in the lightbox for just a second in and then disapears. on mobile and on desktop its okay.

    whats the problem?

    Infos linked in private content.

    March 29, 2017 at 8:55 pm #769065
    Victoria

    Hey Pixel_Production,

    Glad that you like Enfold! :)

    I got an error trying to check the issue. Is the website not available?

    Best regards,
    Victoria

    March 31, 2017 at 3:25 pm #770000
    Pixel_Production

    Hi there,

    we had some difficulties with the server. should work now. (link changed though)
    but the problem still exists.

    April 2, 2017 at 9:36 am #770557
    Rikard

    Hi,

    Thanks for that. Could you try updating the theme to the latest version (4.0.5) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    April 2, 2017 at 9:43 am #770560
    Artiarturro_66

    Hi,
    I have the same issue with my masonry galleries. Clicking on an image opens it for a second, then it disappears.
    I could reproduce the Problem with an iPhone, an iPad and an iPad Pro 12″. No Problems on my Macbook.

    Best regards,
    Artiarturro_66

    April 2, 2017 at 9:48 am #770562
    Artiarturro_66

    Hi,

    just found a solution in another thread:
    https://kriesi.at/support/topic/masonry-gallery-images-lightbox/

    Thanks,
    Artiarturro

    April 3, 2017 at 5:17 am #770884
    Rikard

    Hi,

    Great, thanks for the feedback. So that worked out for you?

    Best regards,
    Rikard

    April 3, 2017 at 10:10 am #770999
    Pixel_Production

    That did it! Thank you very much, your support ist outstanding!!

    April 3, 2017 at 10:15 am #771002
    Artiarturro_66

    Worked out for me too! Thanks.

    April 4, 2017 at 5:18 am #771494
    Rikard

    Hi,

    Great, glad you got it working :-)

    Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    April 5, 2017 at 9:13 am #772332
    Pixel_Production

    thanks. well i guess thats it for the moment. ;)

    April 5, 2017 at 1:13 pm #772495
    Nikko

    Hi,

    Glad to hear that! Thanks for using Enfold :)

    Best regards,
    Nikko

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Viewing 12 posts - 1 through 12 (of 12 total)
  • The topic ‘Ajax Gallery Lightbox Problem on Ipad/Safari’ is closed to new replies.