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  • #1290671

    After updating to WordPress 5.7 Enfold Theme was broken. I have imported a backup.

    I received that success message after the update:
    https://laxs.de/owncloud/index.php/s/CMX8okOBoAHbQqN

    But the website no longer worked correctly with the theme:
    https://laxs.de/owncloud/index.php/s/oF1gSA8Z2EdMiQy

    The website actually looks like this:
    https://laxs.de/owncloud/index.php/s/Ow5myUOodYSs9mY

    I need assistance, please. Unfortunately I cannot update to the current Enfold version.

    WordPress-Version 5.7
    Enfold Theme 4.7.6.4
    PHP-Version 7.4.16

    • This topic was modified 3 years, 8 months ago by fe1x.
    #1290856

    Hi fe1x,

    Enfold 4.7.6.4 is not fully compatible with WordPress 5.7.
    Please update to the latest version of Enfold (4.8.1) to fix this issue.
    Make sure to have a backup first before updating.

    Best regards,
    Nikko

    #1290875

    Hi Nikko, unfortunately that didn’t help. I get an Enfold success message after the update, but the theme is broken.

    Download the update from https://marketplace-downloads.customer.envatousercontent.com/files/327572056/enfold.zip?response-content-disposition=attachment%3B+filename%3Dthemeforest-hUYYNzJm-enfold-responsive-multipurpose-theme-wordpress-theme.zip&Expires=1616931593&Signature=Bwsc9p8Fgh8D4T4RknchO73C6gPxjxkLhVVJvO-iR1DbH9a7hRcE-G~xbjgI0NYotcm88vffZ4S1SHW-bJ0MWE93ogEAKBVWYSRzx7ztj-BdgnN8-xhMIVFOTrYPZIzkyibpii~tJkn1-nmwp1PZSlzY86tY58fuY4QDcUSBh-Zc3zWBPCAKurKu5jk3As4IuSABgKUiECCfBxim3qblGCYyrf-HQLwkGJd-FXHryddX481MUx0N~w9wvrI~ILsqXhqmOPA55Bh7UPt3V3bcKNZPgDreMMyA63adTlKs8wr5tfe3h5gQvN77D5gkyVq36lhMcpRiybQuO8DZkKY8-6Xyg29PWAKtXwyafEY2iAFXLNMXxk6jwVc9l~gQowfRF7BbjbVTGzmIpJaK3ySLjEe3yFaguNe2VTn7x5ZQIkRuNN5LMVVPJG4h2r7eRi8Nd8W1bOUDk~suBCue06K3ItVPxSFUrIHTJEE-6-EF1FewQNPn00RRa4nmZNaQoROgMRIzlVy7scyONAri7Rn5I8JToqm-P0YBv9K6~kOyWQwp14Sc8mJ1Cswd0HqfBs~ikOtytf3l5JgA2AQoasxnHmVWI2KdCMpYdzfNPUoHbxelhbZfUE359-yxFE0Ced9A38OzZGcx0FSdO8kqG2G~M6GCf0tnvMmGA1KXSwuwb6s_&Key-Pair-Id=APKAJRP2AVKNFZOM4BLQ…
    Unzip the updated version ...
    The current version will be installed ...
    The old version of the theme will be removed ...
    The theme has been updated successfully.
    #1290906

    Hi fe1x,

    Please disable the css and JavaScript merging and clear all caches and see if the issue gets resolved.

    Best regards,
    Victoria

    #1290931

    Thank you, Victoria,
    I cannot find a plugin in which ‘css and JavaScript merging’ is activated. Unfortunately, I don’t work alone on the side. But I don’t think another employee wrote something himself. – I’ll clear the cache once. Maybe this helps.
    I’ll get back to you shortly.

    #1290940

    Unfortunately, clearing the cache did not help. I don’t know where ‘css and JavaScript merging’ should be activated. Whether it is activated at all.

    #1291099

    Hi fe1x,

    You can find it in Enfold > Performance.

    Best regards,
    Nikko

    #1291113

    Thank you for your hint. It seems to work. I disabled css / js merging. After the update, I reactivated the functions and everything apparently worked. However, on a staging site. I don’t dare to apply that to the company website after all the trouble. I had a day of work with it.

    • This reply was modified 3 years, 8 months ago by fe1x.
    #1291187

    Thank you Victoria and Nicco for your help. Deactivating css/JavaScript merging and clear all caches has helped – also on the live website.
    Does css / js merging now always have to be deactivated for updates?
    happy is the one who always has a backup at hand ;)

    #1291246

    Hi fe1x,

    happy is the one who always has a backup at hand ;)

    Agree :)

    CSS/JS merging and compression are just temporary until caches expire.
    If it’s not a caching plugin then there might be a built-in caching in the server, then try to flush it out.
    Then try to enable it again.

    Best regards,
    Nikko

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