Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • April 15, 2016 at 5:36 pm #615052
    endanight

    after updated the theme yesterday there are problems: not display some images, I have asked this before but the answer was I need to updated the theme but I have already done, yesterday.
    Can someone help me, please?

    April 15, 2016 at 5:56 pm #615065
    mindimer

    This has happened with the last update and with this one, which is why I always test on staging first. In particular, the image galleries and certain media elements do not appear until the theme has been updated to be compatible with the latest WP release.

    Support, We are absolutely dog-loyal to Enfold and do not want to change themes because it is so amazingly versatile and powerful. However we scramble to make sure no one updates to new versions of WP until the issues are resolved, and when I keep going back to our CEO saying that there is an incompatibility, there is some frustration.

    Possibly related, sort of in the same vein: I cannot find a timeline tool that works with Enfold without killing the site speed (timeline express added 10 seconds to site load, and WP Bakery disables the Avia builder – I know, competing visual composers). This is becoming a feature request that will not go away, so can you offer ay insight/suggestions?

    April 17, 2016 at 5:51 am #615675
    Rikard

    Hi,

    You have a lot of Javascript errors related to minify on your page, could you try disabling all plugins to see if there is conflict please?


    @mindimer    , please start a new thread and include a link to your staging environment and we’ll have a closer look at it.

    Thanks,
    Rikard

    April 18, 2016 at 12:06 pm #616324
    endanight

    I have desactivated Minify. I attache the link

    April 18, 2016 at 12:20 pm #616347
    endanight

    and the username

    April 19, 2016 at 2:08 am #616989
    Yigit

    Hi!

    Please try de-activating all active plugins and check if that helps

    Regards,
    Yigit

    April 19, 2016 at 2:47 am #617013
    mindimer

    I deactivated all plugins, and the galleries still do not display.

    April 19, 2016 at 2:49 am #617016
    CAA

    We have the same problem

    April 19, 2016 at 2:57 am #617025
    Yigit

    Hey!


    @mindimer     Can you please post the link to your website?

    @antisemitism     Replied you here – https://kriesi.at/support/topic/animations-not-working/

    Regards,
    Yigit

    April 19, 2016 at 3:01 am #617030
    mindimer

    Link below

    April 19, 2016 at 3:03 am #617032
    Yigit

    Hey!


    @mindimer     This website you posted is using a very old version of Enfold (3.0.8).
    Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

    If it does not help, please update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Yigit

    April 19, 2016 at 3:26 am #617045
    gruppmarketing

    Hi, I have the same issue.

    Things that I tried that did not work

    I tried to delete the theme and installed a new copy of Enfold
    Deavtivate all plugins
    Installed Transient Cleaner

    Please assist, thank you!

    April 19, 2016 at 3:32 am #617046
    mindimer

    I updated to the latest version, nothing changed UNTIL I ran the transient cleaner! Thank you!

    Now everything is current on staging and it looks great. I think that the transient cleaner made the difference, so if others are having the same issue, might be plugins. I just updated and cleaned both sites and both are fine!

    April 19, 2016 at 5:03 am #617066
    Vinay

    Hi!


    @mindimer     Glad everythign is working fine for you now.


    @gruppmarketing     I see that your site is loading fine and there are no errors in console. :) Please check the screenshot in the private content.

    It seem to be a caching issue on your end. Clear the cache and review the site it should work fine for you too… First press F12 to open the Chrome Dev Tools then hold down Ctrl and click on the Reload button.

    Best regards,
    Vinay

  • Author
    Posts
Viewing 14 posts - 1 through 14 (of 14 total)
  • You must be logged in to reply to this topic.