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  • March 10, 2017 at 10:15 am #758781
    boemedia

    Hi,

    I have a few sites where I use the grid layout for the blog. Since the latest update, the metadata (except) for the date, is not displayed anymore, f.i. the category. I checked the content block settings and main settings, but cannot find the reason for disappearing. It happened at all the sites I used this layout on.

    • This topic was modified 7 years, 8 months ago by boemedia.
    March 14, 2017 at 1:32 pm #760702
    Andy

    Hey boemedia,

    are you using ALB on this site?

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Andy

    March 14, 2017 at 1:42 pm #760710
    boemedia

    What is ALB? Please find login creds in private content.

    KR
    Monique

    March 15, 2017 at 7:46 am #761188
    Rikard

    Hi,

    ALB is the Avia Layout Builder, if you have used that to create your posts then what you are describing would be the expected behaviour. When using the builder for posts then you will need to add all content to the post manually, or save it while the default editor is active. Could you try that out?

    Best regards,
    Rikard

    March 16, 2017 at 3:17 pm #761968
    boemedia

    Hi Rikard,

    It doesn’t concern posts but pages, where I use the blog grid layout, which indeed is part of the Avia Layout Builder

    See screenshots for more clarity: categories where there before by default, but have disappeared after updating. I cannot see where I can make changes in display, since this wasn’t necessary to do before the theme update.

    March 17, 2017 at 7:25 am #762364
    Rikard

    Hi,

    Ok, thanks for the clarification. Did you try clearing the cache from your caching plugin and leave it disabled?

    Best regards,
    Rikard

    March 21, 2017 at 2:47 pm #764210
    boemedia

    Tried all of that, not helping.

    March 24, 2017 at 1:24 pm #766131
    Victoria

    Hi boemedia,

    Here is how you can get it back. Have to set Enfold > blog layout> blog styling to elegant, not business.

    Let us know if you have any more questions.
    Best regards,
    Victoria

    March 24, 2017 at 1:43 pm #766146
    Andy

    Hi,

    I tested it on my end and category is showing up fine for me. So something must cause it especially on your end.

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
    In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)

    Also remove any customizations you’ve done, to check if one is causing this.

    Switch off caching function, then deactivate the cache plugin, then clear browser cache and hard refresh a few times.

    Best regards,
    Andy

    March 26, 2017 at 9:49 pm #767071
    boemedia

    @ Andy: turned off all plugins. Removed customization. Purged cache. This all didn’t help. But what helped, is what your collegue Victoria suggested: change blog style from business to elegant or modern business. Only: it breaks my styling in a bad way. Is there another way to show the categories but keeping the normal/default business blog style?

    March 27, 2017 at 6:17 pm #767603
    Andy

    Hi,

    unfortunately Victoria was right and the categories are available only when using elegant blog style. However, I’ll inform Kriesi about this issue and hopefully he can do something about it soon. Thank you for making us aware about it and thanks for being patient!

    Best regards,
    Andy

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  • The topic ‘After update to Enfold 4, meta data misses in blog grid layout’ is closed to new replies.