I updated the Theme and got an error: “bemodesign.com is currently unable to handle this request.
HTTP ERROR 500”
I then had to put the site under a new theme that messes everything up. I am going to have to restore from back for now.
Is there a solution or reason that this happened?
Hey bemodesign,
Can you please check server log for error? Which version of php are you running?
Best regards,
Victoria
Not sure how to check server log for error?
Here is php info:
Database server
Server: Localhost via UNIX socket
Server type: MySQL
Server version: 5.6.36-cll-lve – MySQL Community Server (GPL)
Protocol version: 10
User: cpses_bexbdIyNY3@localhost
Server charset: UTF-8 Unicode (utf8)
Web server
cpsrvd 11.62.0.20
Database client version: libmysql – 5.1.73
PHP extension: mysqli Documentation
phpMyAdmin
Version information: 4.0.10.18
Documentation
Wiki
Official Homepage
Contribute
Get support
List of changes
Hi,
Your hosting provider should be able to check the error log for you, 500 internal server error is very general and it basically only says “something went wrong” and it doesn’t tell us anything. I would recommend that you copy your site to a staging area and perform the update there first. One thing you could try out would be to increase the memory allocated to PHP on your installation: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
Best regards,
Rikard