Viewing 5 posts - 1 through 5 (of 5 total)
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  • October 3, 2016 at 10:10 pm #694780
    Sladestyle

    Hi, I recently migrated a website to a new host (server) and everything went great except the socket.

    If you go here: https://bucketnote.com – this should be a splash page with NO footer/socket. It was working before. The page is setup as a blank container (no header/footer) and the color section is set to 100% browser height. If you scroll down you can see the socket links (which shouldn’t be there on this page) but it appears it isn’t reading any css.

    It is the same on the interior pages such as /home/ or /how-it-works/

    Any ideas? I’m not even sure where to start looking for a fix…

    Thanks,
    Slade

    October 4, 2016 at 7:36 am #694902
    Rikard

    Hi Slade,

    So you want to hide the whole footer or only the socket? I only had a quick peek but it looks like you have made some customisations to the theme?

    You could try CSS like this if you want to hide the footer: 

    #footer {
display:none !important;
}

    Thanks,
    Rikard

    October 4, 2016 at 7:41 am #694905
    Sladestyle

    Hi Rikard,

    I don’t think that will work or solves the issue. All of the information you see that looks like a footer is actually in the socket.

    In the theme admin I have it set to Only Show Socket. Placing that css into the theme hides something that isn’t there.

    Everything was working correctly the other day prior to migrating to a new server. I can’t tell what is causing the socket from not reading any of the theme’s css styles. Why would migrating the site files to a new server cause this? I’ve done this many many times with no issues.

    October 4, 2016 at 7:34 pm #695196
    Sladestyle

    I figured it out. You can close this topic.

    thanks

    October 5, 2016 at 7:42 am #695334
    Rikard

    Hi,

    Great, glad you got it working :-)

    Please open a new thread if you should have any further questions or problems.

    Thanks,
    Rikard

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Viewing 5 posts - 1 through 5 (of 5 total)
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