Viewing 4 posts - 1 through 4 (of 4 total)
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  • December 1, 2019 at 10:32 pm #1161675
    Chnine

    Hello,

    I have just updated (a staging version) of a website to Enfold v4.6.3.1 and after that, I can no longer access any of the pull-down menu options within the “Enfold Child Theme Options” panel (on any of the panels therein). I have never had anything like this happen since using this theme (since 2014).

    Can you please help me with this? I need to get this updated and push this ‘live’ for a client asap.

    I have created a temporary Admin login for you to please take a look and let me know how this can be fixed.

    Thank you!
    Christina

    December 1, 2019 at 11:46 pm #1161685
    Mike

    Hey Chnine,
    Thank you for the login, when I check your theme option drop downs they are working for me when the middle of the drop downs are clicked, but they do look a little smaller than on my localhost. I don’t see any errors in the console.
    Please try disabling your plugins and if that solves, enable one at a time clearing your browser and site cache after each one until the error is found.
    I can say that this behavior is not what I’m experiencing on a clean install without plugins.

    Best regards,
    Mike

    December 2, 2019 at 2:09 am #1161707
    Chnine

    Hi Mike,

    Thank you very kindly for your quick response! I just isolated the issue and all is now good.

    Christina

    December 2, 2019 at 11:23 am #1161797
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

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Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘After Enfold v4.6.3.1update can’t access pull-down menus in Child Theme Options’ is closed to new replies.