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Hi there, we never had this problem before with the enfold theme. (currentversion is installed).
First I put color sections on the sites, but these are not needed anymore on the template with sidebars.
As soon as I delete the section, the complete layout is damaged, and everything is shown on a yellow background full width…
I took three screenshots for you to understand what I mean.Would be really greta if you could help me out.
Thank you so much in advance
StephieThis is how the template looks before removing the color section:
This is how the templates should look like (without successfully removed colorsection:
And this happens when I deleted the powersection:
Hey LorbeerDesign,
Removing color section will should not cause the layout to break. It appears to be a caching issue on your end. The site looks good on my end please check the attached screenshot. You may not see the changes until the cached files are cleared in your browser.
Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.
https://www.getfilecloud.com/blog/wp-content/uploads/2015/03/Hardrefresh-chrome.png
Best regards,
VinayHey I already checked the cache, and checked the performance in different browser. This is not the problem, unfortunately…
The screenshot you sent me contains the colorsection I want to delete (the grey band)
Please look here at the screenshot with the colorsection:
http://s624278601.online.de/wp-content/uploads/2016/07/Bildschirmfoto-2016-07-27-um-14.38.51.pngand after removing:
http://s624278601.online.de/wp-content/uploads/2016/07/Bildschirmfoto-2016-07-27-um-14.39.18.pnglink to the frontend:
Hi,
I checked the issue again and this time I could see that the page was broke. Then I checked the backend setup it appears that the page was not updated correctly. I updated the page and tested it again by adding a colorsection and deleting it now everything works correctly.
Best regards,
VinayHey Vinay, thank you for your last message.
How did you update the page setup?
Because the problem is still existing with these sites:
(colorsection has to be there to keep the sitelayout, after deleting the colorsection the sites are damaged)http://s624278601.online.de/wp-admin/post.php?post=781&action=edit
http://s624278601.online.de/wp-admin/post.php?post=789&action=edit
http://s624278601.online.de/wp-admin/post.php?post=791&action=edit
http://s624278601.online.de/wp-admin/post.php?post=785&action=edit
http://s624278601.online.de/wp-admin/post.php?post=787&action=edit
http://s624278601.online.de/wp-admin/post.php?post=783&action=edit
http://s624278601.online.de/wp-admin/post.php?post=795&action=edit
http://s624278601.online.de/wp-admin/post.php?post=911&action=edit
http://s624278601.online.de/wp-admin/post.php?post=928&action=edit
http://s624278601.online.de/wp-admin/post.php?post=920&action=edit
http://s624278601.online.de/wp-admin/post.php?post=800&action=edit
http://s624278601.online.de/wp-admin/post.php?post=3414&action=edit
http://s624278601.online.de/wp-admin/post.php?post=847&action=edit
http://s624278601.online.de/wp-admin/post.php?post=3410&action=edit
http://s624278601.online.de/wp-admin/post.php?post=941&action=edit
http://s624278601.online.de/wp-admin/post.php?post=943&action=edit
http://s624278601.online.de/wp-admin/post.php?post=945&action=edit
http://s624278601.online.de/wp-admin/post.php?post=947&action=edit
http://s624278601.online.de/wp-admin/post.php?post=939&action=edit
http://s624278601.online.de/wp-admin/post.php?post=808&action=edit
http://s624278601.online.de/wp-admin/post.php?post=3465&action=edit
http://s624278601.online.de/wp-admin/post.php?post=3468&action=edit
http://s624278601.online.de/wp-admin/post.php?post=804&action=edit
http://s624278601.online.de/wp-admin/post.php?post=937&action=edit
http://s624278601.online.de/wp-admin/post.php?post=935&action=editHi,
I was able to reproduce the issue. Did you modify any of the theme files? Is it OK if we deactivate the plugins while working on the site?
Best regards,
IsmaelHey Ismael,
we didn’t modify any of the theme files. Yes you can deactivate the plugins.
Thank you so much for your help.
Best regards StephieHi,
Looks like the separator or whitespace elements are breaking the page. We removed all these elements from the following page and it worked properly.
http://s624278601.online.de/test/allgemeine-hilfs-und-foerderangebote/bewerbercenter/Best regards,
IsmaelHello Ismael,
I do not think it’s a problem with the seperator or whitespace elements.
I have on the page http://s624278601.online.de/test/allgemeine-hilfs-und-foerderangebote/arbeitsgelegenheiten/ the color selection-deleted above. Then the page is broken again. The same problem is http://s624278601.online.de/test/allgemeine-hilfs-und-foerderangebote/job/ on this page.
When I again insert a color section in the head, after I’ve deleted it, the site is repaired. But I do not want a color section on pages. I delete the new color section, is the page as it should be.
Maybe you tried it once itself:
1) Take the page: http://s624278601.online.de/test/allgemeine-hilfs-und-foerderangebote/vermittlungscoaching-fuer-erwachsene/
2) Then delete the color section above
3) Save the page
4) look page in the browser “it’s broken
5) go back to the page to edit and add a new color section above
6) side look in the browser “is rapariert
7) go back to the edit page
8) delete the new color section again
9) Look page in browser to “now is the page as it should beI do not know what the problem is here ?!
best regards,
Lorbeer Design
Hi,
We managed to fix the pages above by removing the separator/whitespace element. Same thing for the recent page that you provided:
On another page, we removed the color section but we didn’t remove the separator elements. We placed all content inside another color section.
http://s624278601.online.de/wp-admin/post.php?post=3468&action=edit
Best regards,
IsmaelHi Ismael,
Sorry for the late answer. It now everything works great!
Thank you for your great support! You can view the ticket as done :-)best regards
Lorbeer Design
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