Viewing 8 posts - 1 through 8 (of 8 total)
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  • June 23, 2020 at 11:58 am #1224828
    alligatorsnc

    Hi,

    I noticed this strange behavior in my website, basically after clicking a link, in the menu, in the page body, everywhere, the page realoads before load the clicked link.
    This thing happens in the whole site, I can’t understand what it’s causing this error. It doesn’t happens all the time but most of it, so you should try check a few times in the website.

    Thanks in advance!

    • This topic was modified 4 years, 3 months ago by alligatorsnc.
    June 24, 2020 at 5:14 am #1225009
    Rikard

    Hey alligatorsnc,

    I clicked a few links in your menu but I can’t see anything strange happening. Could you post a screenshot or screencast highlighting the problem please?

    Best regards,
    Rikard

    June 24, 2020 at 9:30 am #1225092
    alligatorsnc

    Hi Rikard,

    I recorded the screen, as you can see it happens on the last click.
    Thanks!

    Regards.

    June 25, 2020 at 5:23 am #1225404
    Rikard

    Hi,

    Thanks for that. I can’t seem to reproduce that on my end though, I started at Certificazioni, then went to Documentazione, then clicked Azienda but everything is loading as it should. Does the same thing happen if you use a different browser or an incognito/private window?

    Best regards,
    Rikard

    June 25, 2020 at 9:37 am #1225425
    alligatorsnc

    Hi,

    usually it’s not about the page, this thing happens randomly all around the website.
    I tried right now in Chrome browser and it happened here also.

    Can’t understand what can be, because when it happens there’s no Js error or anything.

    Regards

    EDIT: I use Firefox

    • This reply was modified 4 years, 3 months ago by alligatorsnc.
    June 25, 2020 at 4:51 pm #1225590
    Victoria

    Hi alligatorsnc,

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

    Best regards,
    Victoria

    November 5, 2020 at 4:12 pm #1258642
    alligatorsnc

    Hi Victoria,

    I’m sorry for not replying, I would like to avoid this method because the website online and working.
    There’s another way to find out where the issue is?

    Thanks again!

    November 5, 2020 at 5:58 pm #1258691
    Victoria

    Hi alligatorsnc,

    Normally, this issue is caused by some plugin’s JavaScript and not the theme. Well, you could set up a staging server, a copy of the website and test it there. Is this option more feasible for you?

    Best regards,
    Victoria

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