Viewing 12 posts - 1 through 12 (of 12 total)
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    Posts
  • April 29, 2018 at 1:15 pm #948616
    Bethechange2017

    Hi,

    After updating to 4.3 the ‘partner logo element’ doesn’t show on translated pages (Spanish). We use WPML plugin for translation.
    Could you please help.

    Thanks.
    BR,
    Sinisa

    May 1, 2018 at 6:19 am #949356
    Rikard

    Hey Bethechange2017,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    May 1, 2018 at 2:32 pm #949543
    Bethechange2017

    Hi Rikard,

    Could you please send me an email I can use to give you the access to our staging environment, which is identical to our live environment.

    Best wishes,
    Sinisa

    May 1, 2018 at 3:19 pm #949556
    Bethechange2017

    Btw, is Enfold 4.3 still fully compatible with PHP 5.6.3, or we should update to PHP 7?
    We noticed that since updating to 4.3, our website’s loading time is considerably slower even with all improvements and performance setup offered in Enfold 4.3.

    Best wishes,
    Sinisa

    May 2, 2018 at 9:31 pm #950301
    Bethechange2017

    Hello,

    Could you please get back to me regarding the above issue.

    I need an email address to be able to give you the admin login.

    Thank you.
    BR,
    Sinisa

    May 3, 2018 at 5:58 am #950472
    Rikard

    Hi,

    You can use (Email address hidden if logged out) if you like, or one of your own emails. We just need the user and password in private in this thread.

    Best regards,
    Rikard

    May 3, 2018 at 9:31 pm #951102
    Bethechange2017

    Please find the login details in the private content.

    BR,
    Sinisa

    May 5, 2018 at 6:00 am #952015
    Rikard

    Hi,

    Thanks for that, could you try to clear the cache from Autoptimize and leave it deactivated?

    Best regards,
    Rikard

    May 5, 2018 at 9:31 pm #952168
    Bethechange2017

    Hi Rikard,

    I tried clearing cache and deactivating Autoptimize, but the problem persists. ‘Partner logo element’ doesn’t show on pages translated in Spanish.

    Best regards,
    Sinisa

    May 8, 2018 at 4:56 am #953055
    Ismael

    Hi,

    In the Spanish version, edit the element and then remove the old images. Reselect the images again afterwards.

    Best regards,
    Ismael

    May 8, 2018 at 9:41 pm #953569
    Bethechange2017

    Thank you Ismael.
    BR,
    Sinisa

    May 10, 2018 at 5:40 am #954296
    Victoria

    Hi Bethechange2017,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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