-
Posts
-
The link page below is only not working. Also, advance editor of this background page is pinwheel and cannot edit.
Hi Paul,
Please register at the forum and post admin login details in private in a new thread so that we can have a closer look at your installation.
Thanks,
RikardHi Rikard,
I followed instruction and made account for this support community.
Could you find out my website issue for this page. I cannot edit the page. The background page is pinwheeling.Hey!
Please login to our forum and post login credentials in private content field so we can look further into the issue.
Regards,
YigitI hope that I logged in a right way, I am a bit confused how to use this forum?
If I just type in this question to private content, It says error empty.
So, I just right a comment here and pasted the issue page link into private content.
I hope that this way works.Hi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
YigitHi,
There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyHi Andy,
I found the solution in this way that I posted in a old post, too.
1. I deactivated into free theme.
2. I was able to open the pinwheeling broken page.
3. I copied the page (text form).
4. I reactivated back to original theme (Enfold).
5. I created a new page and pasted it on the page (text form).
6. I deleted the pinwheeling broken page.Thanks for your help that I keep your advice though : )
- You must be logged in to reply to this topic.