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  • #641764

    I created an advanced style to color the background of the top bar to dark brown, and the text to a light gold. On the front end, its displaying as a light gray with a dark gold text, which happens to be the styles in the ‘logo area’ in the general styling area.

    In addition, in the header tab, I have ‘small dividers’ selected and it’s not honoring those on the front end either. I moved the menu to ‘under’ the logo and it did not display the small dividers, but would display the large ones.

    Edit: I just tried changing the h3 header colors also in the advanced styling tab, and it’s not honoring that either. Apparently something going on with the advanced styling.

    • This topic was modified 8 years, 5 months ago by mrshaffly.
    #641894

    Hey mrshaffly,

    I checked the issue and yes the changes made in the advanced styles are not reflecting on the front end. A plugin conflict may be one of the reason for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Vinay

    #642071

    It’s not the plugins, which is why I submitted a request with login credentials so you could check further into the problem. They are currently all turned off, and the problem persists.

    #642840

    Hi,

    We checked the page and the advanced styling modification for the “small bar” container is being applied. The container’s background is set to “#403100” and the font color to “#dbcea8”. Maybe you’re looking on a cached version of the page. Please remove browser cache or hard refresh the page.

    Best regards,
    Ismael

    #642921

    No. It’s not cache. I just waited so long for meaningful help from here, that in the process I finally found the issues and fixed it myself.

    #643001

    Hey!

    We are sorry you feel like that.
    We always do our best to assist as fast as possible and make sure we do deliver assistance.

    I hope we can help with something else, if ever comes up.

    Cheers!
    Basilis

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