Viewing 10 posts - 1 through 10 (of 10 total)
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  • April 25, 2018 at 5:52 am #946393
    jenreid_411

    Hi, the advanced layout editor suddenly won’t open on some of my pages when I’m trying to edit?? I’ve deleted pages and remade them and it keeps happening :( I don’t know what to do? Please help. The circle waiting indicator just keeps going round and round and will not load :(

    April 25, 2018 at 7:12 am #946408
    jenreid_411

    It seems to happen every time I get to the bottom part of the page and want to add a mailchimp sign up element :( It has happened every time I’ve deleted and rebuilt the page!!

    • This reply was modified 7 years, 6 months ago by jenreid_411.
    April 25, 2018 at 7:14 am #946409
    jenreid_411

    I’d also like to know if the following plugin is safe to use, as that’s the only other change I made, but deleted it and the problem is still happening…

    Instagram Feed

    April 25, 2018 at 7:54 am #946426
    jenreid_411

    The only other change I made was to update the theme as prompted.

    April 25, 2018 at 8:09 am #946430
    jenreid_411

    I also have enfold on my other website I manage http://theclevercollective.com.au/ …but this loads fine and I can edit with no trouble.

    April 26, 2018 at 10:35 pm #947496
    Basilis

    Hi,

    I cant check the old site – but for the current one, if you disable the instagram plugin does it work?
    Does it work if you disable rest of the plugins at all?

    Have you tried that, so we know how and where we can look?

    Best regards,
    Basilis

    April 27, 2018 at 3:34 am #947570
    jenreid_411

    I just restored all pages to previous updates /days when it was working fine and it seems all fixed. I deleted a particular html code I was using on each page and it hasn’t happened since. I think that may have been it?

    Thanks so much.

    April 29, 2018 at 5:08 am #948507
    Victoria

    Hi jenreid_411,

    There could have been some illegal symbol that was breaking things.

    So is the issue resolved for now?

    Best regards,
    Victoria

    April 29, 2018 at 10:09 am #948600
    jenreid_411

    Yes seems to be resolved. thanks

    April 30, 2018 at 6:42 am #948797
    Nikko

    Hi,

    Glad to hear that it’s resolved :)
    Please feel free to comeback if you need further assistance.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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