Viewing 7 posts - 1 through 7 (of 7 total)
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  • #247714

    HI!
    I am having a problem with the advanced layout editor loading and being unable to edit inside of it… Also, nothing happens when I press either layout button.

    When I go to edit a page, everything loads there is a leading animation where the builder should be. It never loads the page content.

    On the pages that do not have the avia builder in use (new pages) will not let me click on the button to activate it.

    There are only a couple plugins active right now and they are all stable but even when I deactivate them the editor will not load.

    I have searched and found a few other people with similar problems and tried all of their solutions but nothing has worked so far.

    Here is everything I have tried to solve this problem…
    Deleting and reloading the Enfold Theme
    Re-downloading the Theme from Envato and then re-uploading it into the site
    Deactivating and deleting every plug-in, then testing again
    Accessing the site from different computers, networks and different browsers (Chrome and Firefox)
    I have also tried upping my memory on my server (through go daddy)
    I prayed to the internet unicorns and asked them to fix it. – They didn’t.

    Please help. :)
    <3

    #247802

    Hey rpmarketing2013!

    Can you post the link to your website so we can take a look? We will probably need a temporary admin as well so if you do not mind, please post it here privately as well

    Cheers!
    Yigit

    #247830
    This reply has been marked as private.
    #247834

    Hey!

    I have created a private test page using Avia Layout Builder and it seems to be working fine. Which OS and browser are you using?

    Regards,
    Yigit

    #247855

    Hi!
    I am using Windows 8, with Firefox and chrome.

    #247856

    I just went to the test page and it wont load for me…
    Could it be a problem with my wordpress install?

    Thanks!
    Christina

    #248177

    Hey!

    No because i checked your website and i was able to make changes. It could be however related with your browser. If you have any plugins/extensions added to your browser, please try removing them and see if that helps. Also, if possible, try editing your website on another computer

    Cheers!
    Yigit

Viewing 7 posts - 1 through 7 (of 7 total)
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