Viewing 4 posts - 1 through 4 (of 4 total)
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  • July 18, 2017 at 5:43 am #823081
    cdtechasia

    i’m having a problem with the advanced layout editor.,if i used any elements like (textblock) after i updated the page its disappeared the text that i created.

    • This topic was modified 7 years, 5 months ago by cdtechasia.
    July 18, 2017 at 7:52 am #823131
    John Torvik

    Hey Cj,

    Please, may you provide to us your website link and the WP and FTP credentials?

    Best regards,
    John Torvik

    July 18, 2017 at 9:13 am #823153
    cdtechasia

    the problem is in the back end only

    July 18, 2017 at 1:16 pm #823263
    Yigit

    Hey!

    That usually happens when custom HTML tags on your page are not opened/closed properly. For example correct usage of Strong tag would be as following 

    
<strong>Here is my text!</strong>

    Please make sure that is not the case on your page. If that still does not help, please post temporary admin logins here privately so we can look into it :)

    Cheers!
    Yigit

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