Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #649590

    Hi – I have a new installation and editor had been working fine, now suddenly I can’t add more text to certain cells. Have tried on new pages but having the same problem?

    #649600

    Hey thereselloyd!

    Can you please share us backend access? That issue happens some times, when on the layout there are some elements like iframes
    Would be easier if we could see the backend.

    Thanks a lot

    Cheers!
    Basilis

    #649616

    added info in the private section

    #650109

    Hi,

    I added some text to the first Text Block in the third 1/3 element and it seems to be working fine, what in element in particular are you having problem with?

    Best regards,
    Rikard

    #651222

    for example, on this page: http://staging.rangersvalley.com.au/black-onyx/

    I have added the 2/3 field and a text box, when I try to add content to the text box and save it goes blank on refresh.

    I am cutting and pasting:

    Imagine biting into a perfectly prepared piece of highly marbled Black Angus beef. Think of the
    flavour and mouth-feel, the juiciness and tenderness that only come from a highly marbled piece of the
    finest cool climate Black Angus. Take that sensation, and you have the very meaning of Black Onyx.

    This MB3+ Black Angus beef is raised in the cool climate of the New England Tablelands and comes from
    the global leaders at Rangers Valley. It’s THE beef used in commercial kitchens across the world. And
    the one that celebrity chefs rave about – it’s The Marbled Beef that all others are compared to.

    It’s a humbling experience to have the honour of offering this amazing product. Knowing its journey
    from paddock to chef is a good thing. Rangers Valley are leaders in the field and are wholeheartedly
    committed to caring for the cattle and investing in the future of our planet.

    #651276

    Hey!

    Can you reuplaod enfold files through ftp please?
    To have a clear latest version uploaded to see if the issue keeps happening.

    Thanks a lot

    Best regards,
    Basilis

    #651288

    Do you mean my install files?

    #651332

    hello, do you mean re-install from my original downloads zip? I am using a child theme at the moment so I won’t loose all my customisation right?

    #651343

    hello are you there, I really need to get this issue sorted, I can’t add text through the Advanced Layout Editor on most pages now.

    #651381

    I have re-downloaded my Enfold theme from Envato and re-uploaded via ftp. I am still using my child theme.

    #651815

    Hello, are you there?

    #651824

    I think there is a bug in the text boxes. Try adding your content a little at a time. And see where it hiccups. On my own problem, it is when I add ‘strong’ or bold to an item. But not all items. Another guy could type the letters CD and it would happen. Try to figure out exactly what in the text is the problem. I added a sentence at a time until I realized it was the bold in one of my sentences.

    If you have revisions, you can go back to a revision before you added the text. And start there.

    #651839

    Hi – I have deleted the pages I was having trouble with and started new ones and adding one cell at a time, all going well at the moment.

    #652306

    Hi,

    alright, so let us know if you still need help with it. Feel free to open a new ticket whenever you need to.

    Best regards,
    Andy

Viewing 14 posts - 1 through 14 (of 14 total)
  • The topic ‘Advanced Layout Editor Problem’ is closed to new replies.