Viewing 9 posts - 1 through 9 (of 9 total)
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  • November 18, 2024 at 2:26 pm #1471574
    aleo0716

    Hi,

    I’m experiencing issues with the Advanced Layout Editor. Specifically, the editing page does not load properly, making it partially unscrollable and preventing me from editing my content.

    To better illustrate the issue, I’ve attached a short video showcasing the problem.

    Additional details:

    Theme version: 6.0.6
    WordPress version: 6.7

    Best regards,
    Alessandro

    November 18, 2024 at 3:37 pm #1471580
    Rikard

    Hey aleo0716,

    Thanks for that. What happens if you deactivate all plugins?

    Best regards,
    Rikard

    November 18, 2024 at 3:45 pm #1471582
    aleo0716

    It’s a pleasure Rikard.

    I deactivated all plugins one at a time, but unfortunately, the issue remains unchanged.

    The problem persists despite these efforts.

    Best regards,
    Alessandro

    November 19, 2024 at 12:01 pm #1471625
    Rikard

    Hi,

    Thanks for the update. What happens if you upload a fresh copy of the theme? You can upload it as if it was new, and don’t forgot to backup your theme settings before doing this.

    Best regards,
    Rikard

    November 19, 2024 at 12:43 pm #1471641
    aleo0716

    Hi Rikard,

    I attempted the following steps to troubleshoot the issue:

    • Activated the default WordPress theme.
    • Deleted the Enfold theme (after backing up the settings).
    • Uploaded a fresh copy of the Enfold theme.

    Unfortunately, the issue persists both with and without my customizations applied.

    Looking forward to your guidance.

    Best regards,
    Alessandro

    November 19, 2024 at 1:07 pm #1471644
    aleo0716

    Hi Rikard,

    I’ve conducted further tests and noticed the following:

    • When I enable LayerSlider and clear the cache, the Advanced Layout Editor works correctly again.
    • However, if I deactivate LayerSlider or deactivate it and remove the related files (since I don’t use it and have no intention of keeping it on the hosting space), the issue reappears as it was before.

    Best regards,
    Alessandro

    • This reply was modified 2 days ago by aleo0716.
    • This reply was modified 1 day, 23 hours ago by aleo0716.
    November 19, 2024 at 3:36 pm #1471656
    Rikard

    Hi,

    Thanks for the update. What happens if you select to use the Classic Editor in the theme options? You could also add this to functions.php in the theme, but I see that you are not using a child theme:

    
add_theme_support( 'avia_gutenberg_post_type_support' );

    Best regards,
    Rikard

    November 19, 2024 at 4:37 pm #1471665
    aleo0716

    Hi Rikard,

    I tested the proposed solution on my instance and enabled the Classic Editor in the theme options. Whether LayerSlider is enabled, disabled, or completely removed along with its related files, the Advanced Layout Editor works correctly.

    Best regards,
    Alessandro

    November 19, 2024 at 5:08 pm #1471667
    Mike

    Hi,
    Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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