Viewing 6 posts - 1 through 6 (of 6 total)
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  • April 29, 2025 at 12:38 pm #1483338
    pachnerweb

    Hi,

    after Updates to new Versions of Enfold and WordPress i cannot see the Advanced Layout Editor in the Backend. I see old items in the content and can edit them but not add new elements or copy/clone them.

    Any Idea?

    Deactivated every plugin for testing.

    Thanks
    Patrick

    April 30, 2025 at 6:07 am #1483364
    Ismael

    Hey pachnerweb,

    Thank you for the inquiry.

    We checked the site but we are not yet sure why the builder is not loading properly. The builder loads fine on our end with the same version of the theme, 7.1. Have you tried deactivating the plugins? Also, try to download the latest version of the theme from your Themeforest account again, then re-update the theme via FTP.

    — https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    April 30, 2025 at 10:27 am #1483396
    pachnerweb

    Hi Ismael,

    yes i’ve deactivated the plugins and also re-update the theme via ftp. Nothing changed.

    Thanks
    Patrick

    May 2, 2025 at 12:25 pm #1483500
    Rikard

    Hi,

    We cannot see any reasons why the layout builder is not loading unfortunately. Do you have a staging area on the same server where you can add a new WordPress installation maybe?

    Best regards,
    Rikard

    May 6, 2025 at 10:56 am #1483679
    pachnerweb

    It was a setting in the theme options -> Layout-Architect -> Disable Advanced Layout Builder for admins.

    Thanks Patrick

    May 6, 2025 at 11:07 am #1483681
    Mike

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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